Personal Assistant

Job Description

Job Description

Benefits:

• Health insurance
• Paid time off
• 401(k)

Personal Assistant

Every Role Matters. Every Interaction Builds Patient Trust & Loyalty.

Our practice’s Category of One philosophy guides everything we do. It’s our commitment to creating an elevated patient experience that’s unmatched in dentistry—where every patient feels genuinely cared for, every interaction builds trust, and every team member plays a meaningful role in delivering exceptional care.

For more than 43 years, we’ve treated our patients like family. That commitment comes to life through our Three Pillars of Service, which guide every team member—regardless of role—in creating the exceptional experience our patients know and trust.

Pillar #1 - Relational Dentistry - The heart of what makes Babylon Dental Care a Category of One practice.

• We treat every patient like family with empathy, kindness, and respect
• We listen first, build trust, and create meaningful relationships with our patients and each other
• We care for the whole person—not just their teeth

Pillar #2 - Clinical Excellence - How we deliver exceptional care.

• We combine clinical expertise with thoughtful treatment planning.
• We help patients achieve healthier smiles and better overall health.
• We believe exceptional outcomes begin with exceptional care.

Pillar #3 - Transactional Care - Where trust and clarity come together.

• We communicate insurance benefits, fees, and payment options with honesty and transparency.
• We help patients understand their financial responsibilities with confidence and compassion.
• We believe financial conversations should feel supportive—not stressful.

As a Personal Assistant, you’ll play an important role in that experience. By supporting our COO with day-to-day professional and personal tasks—from scheduling and travel to caring for the family’s dogs—you’ll free up her time and energy to lead our practice and elevate the experience of every patient we serve.

To hear about our approach directly from our COO, visit

Why Babylon Dental Care?
Creating a Category of One patient experience starts with creating a Category of One team experience. We invest in comprehensive training, ongoing development, supportive leadership, and opportunities for career growth.

• A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned, we honor all who want to serve.
• Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be.
• Growth and Development: At Babylon Dental Care, your professional development is paramount. We invest in each team member’s growth, ensuring that your career flourishes with us.

We Invest in Your Success
From day one, you’ll have the training, support, and resources you need to build confidence in your role.

• 15-Day Global Training Program – our (very unique) cross-department training program that shows you how and what all departments do to support you in your role
• A dedicated Ambassador to walk you through your onboarding
• Customized, individualized training to help you master your role as a Personal Assistant
• Introduction to Babylon Dental Care’s entire service and culture mindset

Opportunities to Grow
We believe in promoting from within whenever possible, and this role can be your stepping stone to success and professional growth within our practice. For team members who consistently demonstrate leadership, accountability, and a commitment to our values, we offer opportunities for growth through our Leadership Pathway Program . Senior leaders provide mentorship, coaching, and real-world guidance to help future leaders build the skills and confidence needed to lead successfully.

A Team That Supports One Another
Our culture is built on collaboration, encouragement, and celebrating each other’s success. Through our Category of One Green Apple Moments, we recognize team members who go above and beyond. Just as a green apple stands out in a bushel of red apples, these moments celebrate the people who make an extraordinary impact on our patients and teammates.

What to Expect
Just as we’re intentional about creating an exceptional patient experience, we’re equally committed to creating an exceptional team member experience. Here’s what you can expect from us:

• A fast-paced, challenging, and exciting work atmosphere where everyone is focused on making you successful and happy in your role
• A collaborative, supportive team that wants you to succeed
• Comprehensive training and the tools you need to build confidence in your role
• Our support every step of the way, from your first day forward
• A workplace built on accountability, continuous learning, and celebrating each other’s successes

What Success Looks Like
Our practice is very busy and growing quickly, so we’re looking for someone who:

• Is reliable, punctual, and team-oriented—personally responsible for being on time and present for every shift
• Is an out-of-the-box thinker who collaborates to support the team’s growth
• Is empathetic and compassionate
• Multi-tasks effectively in a fast-paced environment
• Is comfortable in patient communication and connection
• Is open to learning technologies that enhance our patient care and service
• Is self-motivated and takes initiative without constant direction
• Remains calm under pressure and communicates strongly
• Is always willing to go the extra mile for our patients and team

One Final Thought
If you’ve made it this far, we hope something about Babylon Dental Care has sparked your interest.

Before you apply, we want to be transparent about one thing: reliability and punctuality are part of our culture. Every role contributes to the patient experience, and our patients and teammates depend on one another every day.

If you’re someone who shows up prepared on time, takes ownership, and can be counted on by your team, we think you’ll thrive at Babylon Dental Care.

Job Overview
Our COO is seeking a full-time Personal Assistant to help streamline her day-to-day life. This role requires a mature, highly organized individual with excellent attention to detail, a calm demeanor, and a “no task is beneath me” attitude. The right candidate will be comfortable supporting both professional and personal tasks—including caring for the family’s dogs—enjoy wearing many hats, and thrive in a dynamic, home-based environment.

• Schedule: Monday–Friday, 9:00 AM–5:00 PM (must be flexible and willing to work outside of the standard work week as needed)
• Location: Onsite position; the ideal candidate is local to the Riverhead, NY area
• Travel: Occasional travel required; a clean license and a car are required

Experience Required

• At least 2–3 years of proven, verifiable experience in a similar role, with excellent long-term references
• Experience as a Personal Assistant, or in a similar role in a private residence, is preferred
• Comfortable and experienced caring for dogs, including transporting them to appointments
• Tech-savvy and efficient with email, calendar apps, and online ordering
• Valid driver’s license and a clean driving record
• US work authorization, seeking a long-term role

What You’ll Do as a Personal Assistant
Executive & Household Support

• Ensure smooth functioning of the COO’s schedule, keeping the executive organized in day-to-day life and proactively anticipating needs.
• Serve as a liaison between the COO, vendors, and service providers for the home as needed.
• Maintain organized records of warranties, contracts, and important documents.
• Run errands as needed for the COO and Marketing team (post office, Staples, etc.).

Travel, Events & Special Projects

• Plan and book travel for the COO, family members, and practice staff, including flights, accommodations, ground transportation, and itineraries.
• Book tickets for events, make restaurant reservations, and coordinate car service.
• Support the COO and practice staff with special projects, including holiday cards, gift purchases, etc.

Pet Care

• Care for the family’s dogs, including their daily needs and routines.
• Schedule and take the dogs to vet, grooming, and other appointments as needed.

Team Collaboration & Practice Support

• Partner with existing household staff and practice staff as needed.
• Assist with general office tasks as needed.
• Work a flexible schedule, including occasional evenings as needed by the COO (approved in advance).
• Maintain a high level of discretion and integrity, keeping all information confidential.

Qualifications

• Highly motivated self-starter with exceptional organizational and communication skills
• Ability to take charge of various administrative and logistical tasks to support the COO’s busy lifestyle
• Exceptionally detail-oriented—someone who triple-checks items and gets through a list of assignments
• Strong administrative and time-management skills
• Ability to juggle multiple, sometimes competing, priorities seamlessly
• Outstanding written and oral communication skills
• Mature, professional, and discreet, with unwavering professionalism and exceptional judgment
• Easy-going, solutions-oriented, and flexible
• Proactive and resourceful problem-solver who can handle challenges with minimal supervision
• Comfortable working in a home or informal office setting

Babylon Dental Care Perks:

• Competitive Compensation: Earn $22.00 to $25.00 per hour, reflective of your skills and dedication.
• Comprehensive Benefits: Enjoy paid holidays, paid personal time off, sick time (as per NYS law), health insurance options, $2500 on account for your own dental needs within the Practices, and a 401K with employer match, all starting after your first 90 days.
• Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

If you’ve read this far, chances are you’re looking for more than just a job—and we’re looking for more than just someone to fill a position.

At Babylon Dental Care, you’ll be part of something bigger than a job. You’ll join a team that’s committed to creating an exceptional patient experience, investing in one another’s growth, and making every interaction matter.

If you’re ready to grow, make a difference, and contribute to a Category of One patient experience, we encourage you to apply today.

We look forward to meeting you.