(NEX OCEANA) SALES TECHNICIAN (LAWN AND GARDEN)

Sales Technician (Lawn and Garden)

Primary Location: United States-Virginia-Virginia Beach

Organization: Oceana Pay Range: $16.75+ BASED ON EXPERIENCE

Job Summary: Responsible for ordering, maintaining, and selling live goods and other garden items, merchandising, providing technical guidance to patrons and staff, and customer service.

Duties and Responsibilities:

• Provides technical guidance and instructions to customers in the selection, placing, planting, and follow-up care of live goods.
• Is proficient in inspecting and plant problems and diseases, insecticides, and chemicals; provides guidance and corrective and preventative assistance to customers; recommends products.
• Conducts seminars and how-to clinics on planting and maintaining live goods, lawn installation and maintenance, pond building, and landscaping and other yard projects.
• Conducts regular technical and product knowledge training for staff.
• Responsible for ensuring sales associates are properly trained in all areas, especially care of live goods and use of chemicals organic etc.
• Responsible for in stock position. Ensures timely and seasonal deliveries of live goods, organics, seeds, chemicals, and building materials.
• Works directly with vendors. Ensures levels are appropriate to sales velocity.
• Responsible for anticipating seasonality of merchandise and responding with proper merchandise in the proper levels.
• Ensures all goods are properly merchandised and signed. Trains staff. Schedules deliveries of nursery stock and bulk items assist and directs offloading.
• Ensures inventory is properly maintained. Ensures garden center is appropriately staffed at all times.

Required Where Applicable: Designs landscapes for customers., Certified Nurseryman or Master Gardener, Certified Forklift - forklift used as needed to assist with plant deliveries.

General Experience: One year of responsible experience in retail sales store work or other work that demonstrated the ability to perform the duties of the position.

Specialized Experience: 18 months experience in retail sales performing duties of the position including work that required knowledge of lawn and garden products such as providing guidance to customers in the selection, placing, planting, and care of live goods, use of insecticides and chemicals to resolve insect and plant problems and diseases, planting and maintenance of live goods, lawn installation and maintenance, pond building, landscaping and other yard projects.

Substitution of Education for Experience: Study completed in a college, university, junior college, technical school, or other comparable institution above the high school level may be substituted on the basis of one-half academic year of study for 6 months of general experience; specialized experience may be substituted for general experience.