Valet Attendant, Part Time

Job Description

This position typically starts at $13.75 per hour plus tips and works a variable schedule, including evenings, weekends and holidays. Team members begin accruing PTO starting on day one, and full-time employees are eligible for benefits after 90 days.

This job is all about bringing the fun from the moment guests arrive, greeting everyone with a big smile and great energy. You'll be the hero who opens doors, handles keys, and parks cars with confidence and style. Every vehicle becomes a mini-mission as you check for details, keep things safe, and move quickly. You'll help guests with luggage, solve problems with positivity, and make every interaction feel lucky. It's a fast-paced role where you keep the vibe upbeat and help set the tone for an amazing Harrah's experience

Responsibilities

• Demonstrates regular and predictable attendance; arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready-to-learn attitude.
• Greets guests and team members warmly and professionally, supporting our Family Style Service culture.
• Works a flexible schedule, including nights, weekends, holidays, and overtime as needed.
• Greet each guest as they arrive with enthusiasm and a smile.
• Make sure you open doors for all guests, men and women.
• Safely park the vehicle in the designated Valet parking spot/ or directed by Management Team, make sure the windows are rolled up, keys are in hand and lock the doors.
• Prior to parking vehicle, quickly check it for damage, dents, scratches, broken glass, and document the damage seen on the vehicle ticket.
• Attendants will be responsible for ticketing on the drive.
• Assist with transport baggage of arriving/departing guests if necessary.
• Retrieve vehicles in a safe and timely manner, opening the doors for guests and thanking them for coming to Harrah's.
• Make sure each guest receives a claim ticket and a ticket must be collected upon retrieval of vehicle.
• Handle customer interaction, complaints and challenging situations while maintaining a positive and upbeat attitude.
• Creates a positive and "luck building" environment for guests and other employees.

Qualifications

• Must be at least 18 yrs. of age.
• Ability to read, write, and understand English.
• Communicates effectively and maintains positive working relationships with guests, coworkers, and management.
• Report to work in a neat and clean uniform, with slip resistant shoes. Well-groomed hair and personal hygiene are essential.
• High School Diploma or equivalent required.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must pass background check, driving background check.
• Must be able to work any day of the week and any shift, including holidays and weekends.
• Must present a well-groomed appearance.
• Minimum six months to a year cash handling experience strongly preferred within high volume industries.
• Must have excellent customer service/communication skills.
• Ability to work in a loud, fast-paced environment while handling multiple tasks under time constraints.
• Requires frequent standing, walking, bending, lifting, reaching, pushing, and pulling throughout the shift.
• Must be able to work independently along with a team mentality.
• Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more.
• Must be able to stand for prolonged periods of time or entire shift.
• Must be able to work at a fast pace and in stressful situations.
• Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust.
• Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.