TEMP-Receptionist

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Primary Purpose

Serves as initial point of contact at NSU Oceanographic Center by providing information for visitors; answering, screening and routing phones calls, maintain visitor's log, and provides general clerical support such as data entry, sorting and distributing mail.

Job Category

Non-Exempt

Hiring Range

$15.00

Pay Basis

Hourly

Subject to Grant Funding?

No

Essential Job Functions

1. Greets visitors and directs them to appropriate persons, answers phones, routes calls, takes messages and responds to routine inquiries to ensure quality customer service is provided to visitors. 2. Types routine documents and forms, enters data in software systems to ensure proper support to the unit. 3. Sorts and distributes mail and materials to ensure efficient document delivery within the unit. 4. Scans and files forms and documents using electronic/manual filing systems to ensure appropriate document retention. 5. Performs other duties as assigned

Job Requirements

Required Knowledge, Skills, & Abilities

1. Ability to exercise proper telephone protocol and handle difficult customer situations. 2. Excellent customer service and communication skills. 3. Basic knowledge of MS Office Suite (Word and Outlook), automated office equipment, and office practices and procedures (e.g., filing, answering telephones, receptionist duties, and supply/equipment ordering). 4. Data entry and typing skills. 5. Proactive, punctual and reliable. 6. Ability to understand and follow oral and written instructions

Required Certifications/Licensures

Required Education

High School Diploma or Equivalent

Major (if required)

Required Experience

One (1) year in customer service or clerical experience in an office environment.

Preferred Qualifications

Is this a safety sensitive position? No

Background Screening Required? No

Pre-Employment Conditions

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.