Business Office Manager

Business Office Manager – Care Village West Roxbury and Care Village Mattapan Skilled Nursing Facilities Location: West Roxbury, MA We are seeking an experienced, detail‑oriented Business Office Manager to join our skilled nursing facility team in West Roxbury, MA. This is a key leadership role responsible for managing all business office operations to ensure accurate billing, efficient financial processes, and exceptional customer service for residents and families. Key Responsibilities Oversee daily business office operations, including billing, collections, A/R, A/P, and payroll coordination Manage resident financial files, insurance verifications, Medicaid/MassHealth applications, and census data Ensure accurate and timely month‑end reporting Serve as the primary resource for residents and families regarding financial questions Collaborate with nursing, admissions, and administration to maintain smooth operational workflows Maintain compliance with all state, federal, and facility policies Supervise and support business office staff as needed Qualifications Previous experience in a skilled nursing facility or healthcare business office required Strong knowledge of Medicare, Medicaid/MassHealth, Managed Care, and other third‑party payer reimbursement Proficiency with long‑term care billing systems (e.g., PCC) Excellent communication, organizational, and customer service skills Ability to manage multiple priorities in a fast‑paced environment Why Join Us Supportive and collaborative leadership team Competitive salary and comprehensive benefits package Opportunity to make a meaningful impact on residents and families Stable, well‑established facility with a commitment to quality care Please send your resume to View email address on click.appcast.io. #J-18808-Ljbffr