Fire Alarm Service Technician

Job Description

Job Description

IMMEDIATE OPENING

Job Title: Fire Alarm Service Technician

Department: Life Safety

Reports to: Derrek McConnell

Location: Tempe. AZ

Employment Type: (Full-time/ Hourly)

Why Benson

At Benson, we're more than just a company; we're a dedicated team making a real difference. As leaders in fire protection and life safety solutions, we ensure the safety of our clients' facilities with top-tier services and unwavering standards. Join our culture of excellence and innovation to grow personally and professionally while impacting the safety of our communities.

What will my role entail in the position Summary?

We are seeking a highly organized and detail-oriented individual to join our team as a Fire Suppression Service Technician. In this role, you will be responsible for efficiently performing inspections and repairs on various types of fire suppression systems. Your expertise in life safety systems will be essential to provide exceptional customer service and support. The ideal candidate will possess excellent communication skills, strong attention to detail, and a customer-centric mindset.

Key Responsibilities: List the essential duties of the position.

•  Inspect, test, maintain, and repair of various Fire Suppression Systems.
•  Perform routine inspections in accordance with local, state, and national fire codes and safety standards.
•  Install and commission new fire protection equipment and system components.
•  Complete system testing and verification to ensure proper operation and compliance.
•  Maintain accurate service records, inspection reports, deficiency notices, and compliance documentation.
•  Communicate inspection findings, repair recommendations, and system status to customers and management.
•  Respond to emergency service calls and perform urgent repairs when needed.
•  Coordinate with contractors, building managers, inspectors, and other trades on service and installation activities.
•  Stay current with evolving fire codes, manufacturer updates, and industry best practices. Including obtaining the required AHJ certifications
•  Participate in on-call rotation, after-hours service, and scheduled preventative maintenance programs.
•  Identify code violations and recommend corrective actions to maintain compliance.
•  Support annual inspections and assist with regulatory audits or fire marshal reviews.

Required Qualifications: List of the minimum qualifications needed to perform the job.

• 10+ years of experience in Fire Life Safety or a related field, preferably in the Fire Suppression field
• Knowledge or experience in testing and servicing Pre-Action, Dry Systems, Fire Pumps, and wet systems. etc.

Skills & Competencies:

• Strong computer skills, Building Reports
• Strong knowledge or experience in testing and servicing Pre-Action, Dry Systems, Fire Pumps, and wet systems. ect.
• Excellent verbal and written communication skills.
• Dedication to teamwork and self-motivation.
• Dependable, reliable, and punctual.
• Strong problem-solving skills and ability to think critically under pressure.
• Exceptional attention to detail.
• Professional demeanor and experience handling confidential information.

Work Environment & Physical Requirements (If applicable)

• Ability to sit/stand for extended periods
• Ability to lift up to 25 pounds

Compliance and Standards:

• Adherence to company policies, procedures, and applicable laws.
• Maintain confidentiality and uphold ethical standards.

Join Benson Systems, Where Your Talent Thrives!

At Benson Systems, we believe great people deserve great support. When you join our team, you’re not just accepting a job, you’re becoming part of a company that invests in your well-being, growth, and success .

• Outstanding Benefits – Enjoy comprehensive health insurance for you and your family, including 100% company-paid employee-only medical, Dental & Vision coverage , plus a 401(k), and even pet insurance .
• We Invest in Your Expertise – We pay for required certifications and license renewals so you can focus on advancing your skills without added financial stress.
• Generous Paid Time Off – Take time to recharge, travel, or be with the people who matter most. We value work-life balance.
• Competitive Compensation – Your work matters, and we make sure you’re rewarded with a compensation package that reflects your contributions.
• Career Growth Opportunities – Build a future with us through ongoing professional development and advancement opportunities.
• A Family-First Culture – Enjoy company gatherings where families are welcome, creating a supportive, inclusive environment that truly feels like a community.

EEO Statement:

Benson Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics.

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