Patient Services Representative

OverviewPay: $19.94/hourChildren's Dental Surgery is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.Schedule: Monday - Friday 7:30AM-4:00PMLocation: 596 Lancaster Ave Suite 300 Malvern, Pennsylvania 19355ResponsibilitiesProvide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organizedFiling and scanning medical documents and office forms as directedVerifying all patient demographic, health, pharmacy, and insurance informationSchedule and confirm patient appointmentsCleaning the front office work area and other maintenance assignments as directedQualificationsMotivated and willing to learn on the jobExperience working in the front desk area of a medical/dental practice preferredStrong customer service skills; ability to communicate wellDemonstrated desire to work with children in a pediatric settingExperience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone linesWhat We OfferWe believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:Medical and Vision Insurance: You're eligible starting the first month after you join.Dental Coverage: Enjoy this benefit with $0 premium.401(k) Plan with Company Match: We help you plan for your future with our matching program.Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.Employee Referral Program: Earn rewards for bringing talented individuals to our team.Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.Pet Insurance: We understand the importance of furry family members too.Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.Who We AreJoin Children's Dental Surgery, where we blend excellence in pediatric dental care with compassion in a hospital-like setting across Philadelphia, Lancaster, Malvern, and Bethlehem, PA. Our team of board-certified pediatric dentists, anesthesiologists, and nurses ensures every child receives top-tier care with precision and compassion. If you're passionate about making a difference in children's lives and providing comfortable, stress-free dental experiences, we want you on our team.