Electronic Billing Analyst

Electronic Billing Analyst The Electronic Billing Analyst serves as the subject matter expert for all e-billing related activities, liaising with lawyers, attorney assistants, clients, e-billing vendors, and the broader Finance department in support of all e-billing questions and issues. The Analyst monitors eBilling submissions and rejections, advises on proper resolution, and follows up with Client Accounts staff as necessary. They work closely with client e-billing coordinators to ensure setups are completed properly for successful transmission, provide reports and metrics to management, offer billing assistance, and complete special assignments from the Electronic Billing Manager. Responsibilities Monitor the eBilling HUB and vendor sites to ensure accurate client setups and resolve invoice rejections promptly. Collaborate with Client Account Specialists, Assistants, and Matter Supervising Partners to resolve discrepancies across all aspects of electronic billing. Prepare standard and ad‑hoc reports using various applications and reporting tools. Research and respond to client inquiries. Modify LEDES and XML files when necessary. Work closely with client e‑billing contacts to ensure accurate and timely setup. Provide recommendations and feedback to e‑billing management to improve processes. Assist with special projects as directed by the e‑Billing Manager. Review all e‑billing requirements and client billing guidelines. Communicate with all levels of the business and the firm’s clients regarding e‑billing. Coordinate with the International team on e‑billing issues as needed. Support Collections activities related to e‑billing issues. Complete special assignments given by the e‑Billing Manager. Demonstrate knowledge and adherence to firm policies, procedures, and processes. Qualifications Detail‑oriented, strong oral and written communication skills. Ability to work effectively in a team setting. Organized with the ability to prioritize workload appropriately. Utilize resources to complete work efficiently. High‑level problem‑solving skills. Ability to multi‑task and meet deadlines with accurate work product. Education, Certifications, and Experience Previous knowledge of billing, electronic billing, or related finance experience required. Strong system, analytical, and Excel skills. Knowledge of Elite Enterprise 3E and e‑Billing vendor websites valued. Experience with third‑party vendor e‑billing sites strongly preferred. Collections experience a plus. Bachelor’s degree and experience in a law firm setting preferred. Hours and Compensation Core hours are Monday through Friday, 8:30a.m. to 5:00p.m., 9:00a.m. to 5:30p.m., or 9:30a.m. to 6:00p.m., including one hour for lunch. Flexibility to work overtime, including weekends, is required. This position is only authorized limited time off in December due to year‑end activities. In Boston, the expected base salary range is $89,000 to $95,000 per year. In Baltimore, the expected range is $82,500 to $88,000 per year. Additional compensation may include annual discretionary bonuses. Employees are eligible for benefits including medical, dental, and vision insurance; a 401(k) retirement plan; and paid time off. Equal Opportunity Employer Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected Veteran status, or other factors protected by law. Hogan Lovells complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. #J-18808-Ljbffr