Client Service Representative

Client Service Representative (CSR)in Madison, WIDiscover a client service role that makes every day rewarding. As a CSR for Interim HealthCare, you’ll be part of a team that is improving lives through the home-based care they provide.Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our Client Service Supervisor with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this!Our Client Service Representatives enjoy some excellent benefits:$50,000 - $55,000/yearMonday - Friday (8:00am - 5:00pm)Family-oriented culture that promotes work-life balanceOnline training, growth and ability to earn CEUsTuition discounts through Rasmussen UniversityPTO, Holiday Pay, Medical/Dental/Vision & 401(k) BenefitsAs a Client Service Representative, here’s a big-picture view of what you’ll do:Assist in ensuring compliance with quality and operational standardsAnswer all incoming calls, greet visitors, mail distributionSchedule staff and improve the process of client/patient scheduling for home health servicesDocument job orders, assist with staffing orders, assist with orientation of new employeesVerify client insurance and assist with office functionsA few must-haves for Client Service Representatives:Associate’s degree or equivalent years of training and work experienceMinimum of 1 year of experience in healthcare or a related industryUnderstanding of state and federal home health standards and regulationsExcellent oral and written communication skills with clinical and non-clinical staffStrong organizational skills, attention to detail and computer software proficiencyWhy Work for Interim HealthCare?Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status. #J-18808-Ljbffr Interim HealthCare