Customer Service Representative

We are seeking a dynamic and dedicated Customer ServiceRepresentative to join our team. In this vital role, you willserve as a communication liaison, helping ensure our customersreceive exceptional support and service. Your enthusiasm, organizational skills and technicalproficiency will help drive positive interactions, resolveinquiries efficiently and contribute to a welcoming andprofessional environment. Responsibilities Respond promptly and professionally to customer inquiries,providing accurate information and solutions. Liaise with customers and management staff regarding orderacknowledgements, lead times and scheduling shipment oforders. Utilize IQMS ERP to document interactions, update recordsand perform data entry tasks with precision. Maintain organized filing systems. Support office management and assist with generaladministrative duties. Demonstrate excellent phone etiquette and communicationskills to foster strong customer relationships and ensureclear information exchange. Qualifications Proven experience in customer service with a strongclerical or administrative background. Proficiency in computer literacy and technicalapplications. Experience with data entry, filing systems and officemanagement tools. Excellent organizational skills with the ability tomultitask efficiently in a fast-paced environment. Strong phone communication skills coupled withprofessional phone etiquette. Previous office experience involving clerical tasks suchas proofreading, document management and time managementis preferred. Join the MPP Team #J-18808-Ljbffr