Fragrance & Beauty Advisor, Broadway Plaza, CA

Fragrance & Beauty Boutique – Fragrance & Beauty Advisor At CHANEL, we focus on creating an inclusive culture that nurtures personal growth and supports collective progress. As a Fragrance & Beauty Advisor, you will represent the CHANEL brand, leading by example and providing exceptional service to every client. Key Responsibilities Deliver superior service to every client through the CHANEL service ritual. Deepen client relationships and loyalty through personal connection and trust building. Achieve sales targets using product, services and data capture to loyalize, recruit and retain clients. Attend seasonal seminars hosted by Education Executives and apply learnings to daily practice. Uphold an omni‑channel mindset to create a seamless experience from in‑store to online. Address and resolve client situations in accordance with company philosophy and standards. Partner with appropriate teams as needed. Provide knowledge of the brand, its heritage and know‑how to clients and team members. Understand upcoming events and involve clients through introduction and demonstration. Ensure the sales area is clean, tidy, hygienic and professional at all times. Follow Visual Merchandising guidelines. Desired Attributes Service‑oriented with a genuine concern for customer needs. Excellent listener and eager learner. Flexible and adaptable to scheduling changes, new ideas and direction. Enthusiastic team player. Confident, professional and striving for excellence in all you do. Candidate Profile Ability to thrive in a collaborative team environment. Passion for client experience and understanding of the brand. Excellent communication skills. Foreign language skills preferred but not required. Curiosity and desire to grow professionally within the world of CHANEL. Position Logistics Front of House: Full‑time in‑store and in‑person presence required. Articulate, knowledgeable and passionate about cosmetics and fragrance. Artistry skills and direct brand experience preferred. Ability to lift up to 5 lbs. and stand for extended periods. Compensation Base hourly range: $24.30 – $30.23. Variable pay and bonus potential may also be offered. Benefits and Perks Well‑being resources, including dedicated paid time off for well‑being and a Well‑being Fund. Family and caregiving benefits such as parental leave, fertility support, and Care.com membership. Generous paid time off policies (vacation, holiday, sick, volunteer days). 401(k) and other retirement savings options. Comprehensive health insurance (medical, dental, vision, MDLIVE, One Medical). Flexible Spending Accounts for health care and dependent care. Health Savings Account and Employee Assistance Program. Disability insurance (short‑term and long‑term) and accident & medical coverage. Commuter transit and parking assistance. Equal Opportunity Employment CHANEL is an equal‑opportunity employer. We celebrate diversity and inclusion, and we encourage applications from all qualified individuals. #J-18808-Ljbffr Chanel, Inc.