Senior Event Manager

Le Jardin Events is seeking a Senior Events Manager to assist the Director of Events with excellent organizational, planning and time management skills with the capacity to handle multiple projects simultaneously, and is comfortable and successful in a fast-paced environment. This position will assist in all aspects of promoting and selling events and maximizing revenue. We are looking for an individual who is strategic and proactive with a proven track record of leadership in both sales and F&B management.

This position receives a base salary in addition to commission. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Promote and sell event space and oversee booked event with operations.
• Maximize event revenue when determining menus, offering menu upgrades,
• Support events department in managing all incoming event inquiries;
• Correspond and maintain leads/inquiries from Tripleseat, Outlook, and all/any other platforms and must ensure follow up on the same business day
• Prepare, communicate & post weekly BEOs relating to the event to ensure a smooth and efficient execution
• Coordinate all administrative event details with client from inquiry to close including but not limited to negotiating, executing proposals, contracts, ensuring client payment in full, developing floor plans, rental orders, and post event follow-up.
• Coordinate all logistical event details from planning to execution, including site inspections, tastings, vendor meetings, COI paperwork, and day-of onsite client contact.
• Responsible for BEOs, Menu Cards, Event Details, Itemized Bills, Resy syncing, taking & logging deposits and final payments, managing specific client event needs, event administrative paper work, noting in reservation system, and keeping all information up to date for all departments.
• Conduct on-site visits with clients
• Greet host/clients on site at the beginning of an event to ensure total client satisfaction and and adjust last minute requests
• Prepare documents needed for staff to review during event preshift
• Create menu cards, escort cards, and place orders for kosher meals, rental lists, floral, balloons etc
• Support or Generate sales reporting, budgets, deposit logs, commission logs and financial analysis
• Collaborate with Dinex Internal Marketing and PR Team to drive sales
• Experience pace reporting a plus

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent communication skills, both verbal and written
• Able to learn and perform all essential job functions accurately and safely
• Ability to meet and greet and coordinate with prospective and current clients
• Strong telephone etiquette, listening and understanding clients’ needs, communicating your thoughts clearly, and recording all pertinent data collected from all forms of correspondence/conversation
• Provide friendly, courteous and efficient service to all guests
• A thorough understanding of all booking policies and procedures
• Knowledge of the following: kitchen functions, general culinary practices, restaurant operations and banquet operations
• Build and maintain strong relationships with clients, vendors, and partners to grow the company’s network and boost sales.
• Follow strategic sales plans to meet revenue goals and grow the business; reach out to potential clients to win new accounts.
• Prepare and share weekly BEOs to support smooth event execution.
• Manage all administrative event details from start to finish, including site visits, proposals, contracts, client payments, and post-event follow-up.
• Handle all event coordination from planning through execution, such as tastings, vendor meetings, COIs, rental orders, and on-site coordination.
• Familiarity with NYC based venues and comp set.
• Stay informed about current industry trends, competitors, and market shifts to identify new business opportunities.
• Keep organized records of sales, client communications, and timelines using Tripleseat.
• Attend networking events, trade shows, and community gatherings to promote the company and build brand awareness.
• Deliver outstanding customer service throughout the event process to ensure client satisfaction and repeat business.

QUALIFICATIONS

• 5+ years of experience in event or catering sales; large-scale event experience a plus.
• Proven ability to meet sales goals, generating at least $5 million in annual event revenue.
• Deep understanding of hospitality, event logistics, and catering operations.
• Knowledgeable about menu planning, including dietary restrictions.
• Excellent communication, negotiation, and people skills.
• Highly organized with strong attention to details and ability to multitask.
• Proficient in CRM systems and Microsoft Office.
• Skill at building strong relationships with clients and leading high-level events.
• Effective of finding new business and maintaining client loyalty.
• Strong time management; flexible with work hours as needed.
• Committed to exception service and creating great client experiences
• Minimum 5 year experience in Events or Catering Sales Position for Fine Dining, Forbes, or Michelin Restaurant required.
• Experience coordinating events on a team that generates minimum of $2.5million in event revenue
• Large scale production and or high-volume event experience a plus
• Ability to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Appreciation, Passion and knowledge of food, wine and hospitality.
• Experience with Microsoft Outlook, Office Suite, Resy, allseated and Tripleseat required