Temporary Banquets Overnight Operations Manager ( May - July )

Banquets Overnight Operations Manager The Rainbow Room, the quintessential New York venue, has been the site of some of the city's most celebrated events since first opening in 1934. We are seeking skilled, passionate professionals who take great pride in delivering unparalleled experiences and who value teamwork, integrity and professional development in a spectacular, world-class setting. Summary of the Position: The Overnight Operations Manager oversees Banquet House Attendants and Public Area Attendants responsible for maintaining the cleanliness and organization of all front-of-house guest areas and designated back-of-house spaces. This role is responsible for coordinating and directing all overnight work assignments to ensure all event spaces and guest areas are prepared to the highest standards for all events held at the Rainbow Room. Responsibilities include maintaining clean, organized, and fully inventoried equipment storage areas, continuously training staff, and ensuring proper control and accountability of all departmental assets. The Overnight Operations Manager manages the ordering and inventory of all linens and equipment, ensures proper storage practices, maintains established inventory guidelines and par levels, and monitors departmental costs to align with operational goals and objectives. Key Responsibilities: Plan, coordinate, and oversee the setup and breakdown of tables, chairs, buffets, bars, and all event-related equipment Ensure all event spaces are prepared accurately, efficiently, and on schedule in accordance with operational requirements Maintain cleanliness, organization, and safety of all service areas, hallways, corridors, and storage spaces Report equipment deficiencies, maintenance needs, and safety concerns to engineering & respected departments in a timely manner Direct staffing operations including hiring, scheduling, supervision, payroll oversight, training, and development of Banquet House Attendants in alignment with company standards Implement and manage cost control initiatives including proper storage, maintenance, and lifecycle planning for departmental assets Conduct quarterly inventories of furniture, equipment, chemicals, paper goods, and other supplies Perform weekly linen inventories and reconcile invoices against purchase orders to ensure accuracy and proper billing Event Operations Serve as the overnight point of contact for clients, planners, vendors, and VIP guests Communicate service needs and event readiness updates to banquets and catering teams Anticipate and resolve guest service issues to ensure a high-end guest experience Assist clients with personal items, event materials, and special requests Facility Management Ensure all banquet rooms, public areas, corridors, restrooms, and service spaces are clean, organized, and event-ready Conduct daily inspections of front-of-house and back-of-house areas Identify, report, and follow up on maintenance and equipment issues with Engineering and building services Coordinate deep-cleaning schedules including carpet care and specialty cleaning Maintain cleanliness and organization of storage rooms, uniform areas, and operational spaces Order, store, and manage linens and banquet equipment in alignment with established par levels Coordinate rental linen shipments, returns, and tracking Conduct weekly linen inventories and quarterly equipment and supply inventories Reconcile invoices against purchase orders to ensure billing accuracy Maintain accountability and control of all departmental assets and equipment Skills & Qualifications: Minimum of 2 years of experience at a high-volume, high-end hospitality or event environment Strong knowledge of luxury banquet operations, catering, and service standards Proficiency in Microsoft Office (Word, Excel, Outlook) and basic database systems Fluent in English Excellent written and verbal communication skills, with the ability to interact effectively with guests, team members, and leadership Plus if experience using Tripleseat, Prismm, Toast, Angus, and Kronos HR Other things to consider… The physical demands described here are representative of those that must be met by the Overnight Operations Manager to successfully perform the essential functions of this job. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl Specific vision requirements include close vision, and the ability to adjust focus While performing the essential duties of this job the employee is frequently required to work in a limited physical space with variable atmospheric conditions including ventilation, lighting, smoke, and extreme temperatures The noise level in the work area is usually moderate to loud A significant portion of the work day requires walking and standing Must be able to exert well-paced ability in limited space and to reach other locations of the facility on a timely basis Must be able to bend, stoop, squat, and lift up to 50 lbs. on a regular and continuing basis Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity Requires manual dexterity to use and operate all necessary equipment The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities, and qualifications required of employees assigned to this role. Please note that Management reserves the right to change, modify and/or alter any of the duties and responsibilities based on business demands. The base compensation range for this role is $75,000 to $77,500. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Rainbow Room employees. This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Rainbow Room’s New York team, as we’ve considered factors specific to this geography. The Rainbow Room is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement. We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sex, sexual orientation, gender identity, gender expression, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law. #RainbowRoom Employment Type: Full Time Salary: $75,000 - $77,500 Annual Bonus/Commission: Yes