Patient Registration Representative

Job Description

Job Description

Position Summary

We are seeking a compassionate, detail-oriented Patient Access Representative to join our healthcare team. In this role, you will be the first point of contact for patients and visitors, providing exceptional customer service while ensuring accurate registration, insurance verification, and administrative support. The ideal candidate thrives in a fast-paced environment, enjoys helping others, and can effectively manage multiple tasks while maintaining accuracy and professionalism.

• Greet and check in patients and visitors in a courteous and professional manner.
• Register patients and accurately enter demographic and insurance information into the system.
• Verify patient and visitor identities by collecting required information and reviewing photo identification.
• Determine patient payment responsibilities and identify individuals who may require financial assistance resources.
• Explain patient consent forms and obtain required signatures.
• Distribute and collect admission and registration paperwork.
• Verify insurance coverage, eligibility, and benefits prior to services.
• Answer and direct incoming phone calls while providing excellent customer service.
• Maintain accurate patient records and ensure confidentiality of protected health information (PHI).
• Collaborate with clinical and administrative staff to ensure smooth patient flow and efficient operations.
• Resolve patient inquiries and concerns with professionalism and empathy.

• High school diploma or equivalent required.
• Previous healthcare, patient registration, medical office, front desk, or customer service experience preferred.
• Familiarity with insurance verification and patient registration processes is a plus.
• Basic computer skills and experience with electronic medical records (EMR/EHR) systems preferred.

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This is a Contract position based out of Santa Rosa, CA.

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Santa Rosa,CA.

This position is anticipated to close on Jul 6, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.