Operations Leader

As an Airport Manager, you’ll oversee all activities at our airport location and ensure we’re running smoothly and profitably with satisfied customers and employees alike. What You’ll Do Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, selling incremental products, and cleaning/ preparing returned vehicles for the next rental. Manage, plan, and implement staffing schedules based on business demands and transaction levels, and oversee exempt and nonexempt personnel. Oversee shuttling of customers from rental counters to cars or from cars to airline terminal. Ensure customer complaints are handled and resolved in a timely and effective manner. Provide statistical information relating to transaction and revenue projects. Assist management in preparing the annual budget. Monitor the price of gasoline charges currently being paid. Implement HR policies. Perks You’ll Get Access to Medical, Dental, Vision, Life and Disability insurance. Eligible to elect other voluntary benefits, including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages. Contribute up to $270 as a tax‑free benefit for public transportation or parking expenses. 401(k) Retirement Plan with company matched contributions. Full training to learn the business and enhance professional skills. Employee discounts, including discounted prices on the purchase of Avis/Budget cars. Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more. What We’re Looking For BA/BS – Bachelor’s Degree or equivalent required. 1+ years of leadership and management experience. Experience in car/truck rental preferred, human resources, training, customer service, and general operations. Working knowledge of P&L. Strong decision‑making ability and independent judgment to establish operational plans within guidelines and support the business plan. Strong analytical and math skills; able to review numerous reports and data to determine best course of action. Excellent management skills; able to provide direction and support to a large staff. Very strong communication skills, including ability to articulate company vision and accurate day‑to‑day operations information to diverse audiences. Very strong organization and administration skills to ensure smooth day‑to‑day operations with detailed, accurate records. Strong time‑management and multi‑tasking skills with ability to prioritize in fast paced, changing environment. Strong customer service skills; able to provide good service directly to customers and prioritize operations based on rental needs. Strong problem‑solving skills and results‑driven orientation; drive to achieve results and continuous improvement, manage performance of staff. Working knowledge of MS Office, BART & O2. Willingness to travel. Who We Are Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer‑focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Birmingham, Alabama, United States of America #J-18808-Ljbffr