Front Desk Receptionist - Brickell

Job Description

Job Description

We are seeking a friendly, professional, and highly organized Bilingual Front Desk Receptionist (English/Spanish) to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and ensuring a welcoming and professional experience for all visitors and clients.

The candidate must be fluent in both English and Spanish, with excellent communication skills and the ability to multitask in a fast-paced office environment.

Key Responsibilities

• Greet visitors, clients, and guests in a warm and professional manner.
• Answer, screen, and direct incoming phone calls in both English and Spanish.
• Assist Spanish- and English-speaking clients with questions and general inquiries.
• Schedule appointments and manage calendars as needed.
• Respond to emails and maintain professional communication with clients.
• Perform general administrative and clerical duties.
• Maintain an organized and professional front desk and reception area.
• Receive and distribute incoming mail and deliveries.
• Assist other departments with administrative support when necessary.
• Ensure a positive customer experience at all times.

Qualifications & Requirements

• Fluent in both English and Spanish (required).
• Excellent verbal and written communication skills.
• Previous receptionist, front desk, or customer service experience preferred.
• Strong organizational and multitasking abilities.
• Professional appearance and a positive, welcoming attitude.
• Proficiency in Microsoft Office, email, and basic computer applications.
• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.