Operations Supervisor

Empowering A Brighter FutureOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.OperationsCommunicate all owner / landlord processes to ensure full understanding by all engineers and contractors who perform work on the building's infrastructure and functions.Identify and ensure execution of updates and implementation of policies, procedures and best practices.Identify safety hazards, working closely with EH&S and account management team to incorporate the remediation of hazards, ensuring a safe environment for staff.Refrigerant purchases & trackingReportingResponsible for information gathering for business reporting purposes.Tracking SLA performanceTrack work orders in CorrigoManage NTE in work ordersManage Budget/ForecastPeople ManagementOversee the operation, staffing, performance and development of the technical team and resources, including performance reviews, and compliance with policies, procedures and training.OtherAny and all other duties and tasks assigned.Knowledge, Skills & AbilitiesEducation/trainingHS diploma or equivalentYears of relevant experienceSeven (7) years of technical experience in building engineering with a strong background in technical aspects of packaged HVAC *equipment repair, refrigeration, maintenance and overall system design and application 8+ years of experienceSkills and knowledgeProficient in Word, Excel and other Microsoft Office Suite programsStrong organizational and management skillsAbility to multi-task and work both in a team and independentlyAbility to function effectively in a dynamic work environmentExcellent interpersonal and supervisory skills; strong emphasis on customer serviceExcellent business writing and verbal communicationsStrong analytical abilityDetail orientedCustomer/client focuses and ability to accept and manage changeCertifications/LicensesCandidate must possess valid Driver's License.Universal EPA certification.This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Expected compensation for this position:100,000.00 – 130,000.00 USD per yearFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:On-site –Akron, OH, Cleveland, OH, Medina, OHIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay