Customer Service Representative

PrideStaff, a national staffing company, is seeking an enthusiastic Customer Service Representative to work with our clients. The Customer Service Representative will work in a call center environment and will make inbound as well as outbound call to customers. This is a temporary leave coverage until 07/29/25. Assignment length might be a little shorter or longer depending on the if the person on leave changes their return to work dates.

• Schedule: Monday - Friday 9am - 6pm or 9:30am-6:30pm Occasional Saturdays if needed
• Pay Rate: $17.00 Per Hour.

Job Responsibilities:
As a Customer Service Representative, you will be responsible for taking inbound calls from customers regarding products and service as well as provide general information regarding questions/issues.

Responsibilities for the Customer Service Representative may include:

• Answering in bound calls from customers in a professional manner
• Researching information using multiple resources and route call to the appropriate resource
• Provide customers with product and service information and resolve customers concerns and complaints
• Enter customer information in the system and identify and escalate priority issues
• Completing call log and producing call reports
• Provide follow up customer calls when necessary

Job Requirements

• Excellent communication skills (both written and verbal)
• Previous sales experience
• Strong data entry / typing skills and computer skills
• Experience selling products or services over the phone
• Must be willing to submit to a background check and/or drug test
• Must be age 18 or older

Benefits
At PrideStaff, we recognize and appreciate our team member's hard work and enthusiasm! Therefore, we are proud to offer the Customer Service Representative a comprehensive benefits package!

Benefits available to the Customer Service Representative include:

• Medical Insurance
• Dental insurance
• Competitive Salary

Compensation / Pay Rate (Up to): $17.00 - $18.00