Technician - Documentation Control

Location kdc/one Port Jervis, 20 West King Street, Port Jervis, New York, United States of America Job Description Posted Tuesday, June 2, 2026 at 4:00 AM KDC is a network of best-in-class custom formulators and manufacturers of color cosmetics, skincare, haircare, bath & body, fragrance, deodorant, home, health, industrial, and auto care products. KDC delivers high-touch innovation, operational excellence, and speed to market to well-known and emerging beauty, personal, and specialty companies from coast to coast. KDC has its head office in Longueuil, Québec. In addition, KDC has 10 operating facilities located throughout North America. Altogether, the company employs nearly 4,800 talented and dedicated employees in North America. Summary Assures the pharmaceutical product documentation is maintained in compliance with the Food & Drug Administration regulations, 21 CFR, Parts 210 & 211. Essential Duties and Responsibilities Prepares, assembles, and reviews the records of both cosmetic and pharmaceutical product manufacture and packaging for regulatory audits. Itemizes deficiencies and communicates deficiencies to appropriate personnel. Follows-up on corrective action for timely disposition of bulk and finished goods. Reviews and correlates product test results for release of bulk for filling, WIP for packaging, finished goods for shipment. Data is sourced from analytical, quality, microbiology, inspection, customer contacts and outside testing laboratories. Assigns batch codes and sets expiry dates on bulk and finished goods – based on kdc/one/Customer policies and customer portal systems. Effects disposition of cosmetic products on QAD system. Process entails: change status of bulk—inspect, approve, and reject; verify manufacturing transfer weight data; verify and report packaging yield data; effect positive release of finished goods. Defines Batch Pak formulation associations with manufacturing procedures, remelt and mold procedures, bulk specifications, and finished goods specifications. Executes Micro Exception requests by customer representatives as per the customer. Submits bulk “OFA” samples to customer or outside lab for approval/test results. Position requires good customer service skills in that OFA samples must be tracked—numerous phone calls and e-mails must be made to the customer or outside labs. OFA response is then communicated internally for batch scheduling, remediation and/or disposition. Manages the documentation customers require on OTC products. Compiles the master batch packet for OTC products and maintains it for customer audits and regulatory inspections. Compiles, maintains, and reviews the batch production record packet for OTC products in compliance with current good manufacturing practices. All other duties as assigned. Minimum Qualifications High School diploma or equivalent. A minimum of 1 year of relevant experience. Knowledge, Skills and Abilities Ability to read and write English Ability to follow written instruction Effective basic mathematic skill Good organizational skills Working knowledge of current good manufacturing practices (cGMP). Working knowledge of kdc/one procedures as pertains to cGMP compliance. Full knowledge of batch coding procedures (kdc/one and Customer) used to code bulk and/or finished goods. Effective computer skills in Microsoft Word, Excel and BatchPak, QAD. Working knowledge of minimum legal fill of container requirements. KDC-ONE is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability or any other characteristic protected by law. I understand that KDC-One requires the successful completion of a drug and/or alcohol test as a condition of employment. #J-18808-Ljbffr Knowlton Development Corporation