Senior Technical Producer - QA Platform

As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that achieve maximum developer and player value. We guide development, clear blockers, and push initiatives across the finish line while ensuring our teams are sustainable and have a great collaborative environment.As a Senior Technical Producer within Development Quality Assurance Services (DQAS), you will lead execution across a strategic portfolio of initiatives focused on scaling Riot’s quality capabilities. This includes service hardening of QATT infrastructure, centralized compatibility and performance testing, and the introduction of AI-enabled workflows for QA. You will operate as the delivery owner across multiple long-lived programs, translating product vision into execution systems that drive measurable outcomes. These programs span infrastructure, vendor-managed execution, and emerging AI capabilities, and require coordination across QATT, product teams, vendors, and DQAS leadership. You will be responsible for building and maintaining the work systems, delivery structures, and operational clarity required to move from strategy to shipped outcomes. This role requires operating in ambiguous, cross-organizational spaces where success depends on creating alignment, managing dependencies, and ensuring consistent delivery across multiple concurrent workstreams.Responsibilities:Translate product strategy into clear execution plans, roadmaps, and measurable milestones, ensuring alignment to player and developer impactDrive end-to-end delivery across multiple initiatives, balancing speed, quality, and scope through informed tradeoffsMaintain visibility across programs, proactively identifying risks, dependencies, and blockers to enable strong decision-makingBuild and operate scalable systems for planning, tracking, reporting, and stakeholder communicationEstablish and evolve delivery models, improving service maturity through measurable performance, reliability, and trust signalsStandardize processes where it adds value, increasing efficiency, predictability, and clarity across teamsManage vendors and key stakeholders end-to-end, resolving risks early and driving adoption through pilots, feedback loops, and repeatable rollout modelsRequired Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience6+ years of experience as a Technical Producer, Product Manager, Program Manager, or Development Manager in complex technical environmentsProven experience leading delivery across multi-team or multi-domain initiativesStrong understanding of software development lifecycles and modern development practices (Agile, Lean, etc.)Experience building and operating delivery systems (planning, tracking, reporting) at initiative or program levelExperience managing external vendors or distributed development teamsDemonstrated ability to operate effectively in ambiguous, evolving problem spacesStrong stakeholder management and communication skills across technical and non-technical audiencesAbility to translate strategic intent into structured execution and measurable outcomesDesired Qualifications:Experience working in QA, testing infrastructure, or developer tooling environmentsExperience with compatibility and performance testing (device labs, hardware matrices, or similar systems)Familiarity with AI/ML or LLM-enabled workflows in software development or QA contextsExperience building or operating shared services or internal platforms used across multiple teamsExperience working in vendor-driven or staff-augmented development modelsBackground in game development or understanding of game production pipelinesFor this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!Our Perks:Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minorsAccessing Company assets, secure digital systems, and networksEnsuring a safe interactive environment for players and other RiotersThese duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.