Enterprise Account Manager

Company Description Nucor Data Systems is a single-source provider of comprehensive data center infrastructure, including custom containment solutions, server cabinets, and cages. The company has successfully delivered hundreds of mission-critical facilities for a wide range of clients, focusing on tailored, end-to-end solutions that meet unique operational requirements. Nucor Data Systems is recognized for superior products, on-time delivery, and a commitment to supporting both new data center builds and upgrades to existing campuses. The organization aims to help customers maximize operational efficiency and reliability across their data center environments. Division Nucor Data Systems Salary $123,593.60 - $150,217.60 plus eligible for ROA yearly bonus Role Description The Enterprise Account Manager is a full-time, on-site role based in San Bernardino, CA. This role is responsible for managing and expanding relationships with enterprise-level customers, serving as the primary point of contact for all account needs. Day-to-day activities include identifying new business opportunities within existing accounts, coordinating proposals and quotes, overseeing sales cycles, and ensuring timely delivery of solutions in partnership with internal teams. The Enterprise Account Manager will conduct regular client meetings, understand technical and business requirements, collaborate with sales operations and project teams, and maintain accurate records in CRM systems. The role also involves forecasting revenue, contributing to strategic account plans, and representing Nucor Data Systems at industry events as needed. Job Description Develop and nurture relationships with customers by understanding their business needs and providing tailored solutions. Build and maintain relationships with key decision-makers and stakeholders within assigned enterprise accounts. Understand the customer's business needs, goals, and challenges, and align Nucor Data Systems solutions to meet those needs. Develop account plans to identify upselling and cross-selling opportunities within assigned accounts. Meet or exceed revenue targets for assigned enterprise accounts by expanding the scope of services and deepening relationships. Work closely with internal teams (engineering, production, logistics) to develop customized solutions that meet customers' requirements. Provide technical guidance to customers, collaborating with the technical and product teams to address complex customer requirements. Monitor customer satisfaction through regular check-ins, surveys, and feedback sessions. Coordinate with the support team to address issues or challenges faced by the customer, ensuring timely resolution. Keep abreast of market trends, competitive landscape, and emerging customer needs. Provide input into product development and sales strategies based on market insights and customer feedback. Other duties to be assigned Minimum Qualifications Minimum of 10 years of experience in account management, enterprise sales, or a similar role. Experience working with ERP and CRM systems. 5+years of experience with Data Center related products Strong communication and interpersonal skills. Strong problem-solving skills. Excellent oral and written communication skills. Preferred Qualifications Steel and Data Center experience Bachelor's degree in Business, Sales, Engineering, or a related field. Nucor is an Equal Opportunity Employer and a drug-free workplace #J-18808-Ljbffr