Food & Beverage Manager

Tobacco Road Golf Club is seeking an energetic organized and detail-oriented Food & Beverage Manager to lead the food and beverage operations at The Pack House at Tobacco Road Golf Club and The Matchbox our 12-hole synthetic short course. This is a hands-on leadership position for someone who enjoys hospitality working with people and being part of a fast-paced and fun golf environment.

Position Overview
The Food & Beverage Manager is responsible for the overall daily operation staffing purchasing inventory management financial controls service standards and guest experience of Tobacco Roads food and beverage operations.

The Pack House at Tobacco Road Golf Club
Food & Beverage operations at The Matchbox
Beverage Cart operations
Golf outings tournaments and special events
Additional F&B service areas and events as needed

The F&B Manager will work closely with Golf Operations and facility leadership to provide an efficient welcoming and consistent experience for our guests.

Key Responsibilities

Staff Leadership & Scheduling
Recruit train schedule supervise and develop F&B employees.
Create weekly staff schedules based on golf volume events weather and anticipated business levels.
Ensure appropriate staffing levels while effectively managing labor costs.
Establish clear expectations for appearance punctuality customer service cleanliness and job performance.
Provide ongoing training and coaching to employees.
Develop a team culture that is positive accountable energetic and guest focused.
Be visible and actively involved in the operation particularly during high-volume periods.

Purchasing & Inventory
Manage ordering of food beverages beer wine liquor paper goods and operating supplies.
Maintain appropriate inventory levels while minimizing waste and unnecessary overstock.
Receive deliveries and verify product quantities and invoices.
Maintain organized storage areas coolers freezers and beverage inventory.
Complete and reconcile monthly physical inventories.
Monitor product usage and investigate significant inventory variances.
Maintain effective relationships with vendors and distributors.
Review pricing and purchasing opportunities to help control costs.

Financial & Operational Controls
Monitor food cost beverage cost labor cost and overall departmental performance.
Work with facility leadership and accounting to establish and achieve departmental budgets.
Review sales product mix inventory and operating results to identify opportunities for improvement.
Maintain accurate POS items pricing and product categories.
Help establish appropriate pricing and margins for F&B products.
Reduce waste over-pouring unauthorized discounts and product loss.
Assist with annual budgeting and forecasting for the F&B department.

Guest Experience
Maintain a friendly efficient and welcoming atmosphere throughout all F&B operations.
Regularly interact with guests and be visible during peak periods.
Ensure service standards reflect the expectations of a nationally recognized public golf facility.
Respond professionally and promptly to guest concerns.
Work closely with Golf Operations to anticipate daily guest counts tournaments outings and special events.
Look for creative opportunities to improve the overall F&B experience at both Tobacco Road and The
Matchbox.

Compliance & Facility Standards
Maintain excellent standards for cleanliness and organization in all F&B areas.
Ensure compliance with applicable North Carolina health sanitation and alcohol regulations.
Ensure staff members maintain required certifications and training.
Maintain proper food storage labeling rotation temperature control and sanitation procedures.
Conduct regular inspections of F&B areas and address deficiencies promptly.

What Were Looking For
Strong attention to detail and personal organization.
Enjoys working in a fun fast-paced environment.
Takes ownership of the department and anticipates needs.
Comfortable holding employees accountable while maintaining a positive workplace.
Can manage inventory purchasing schedules and administrative responsibilities accurately.
Understands the importance of controlling costs and protecting margins.
Willing to be hands-on and help the team when business demands it.
Communicates effectively with employees managers vendors and guests.
Enjoys finding ways to make an operation better.

Preferred Qualifications
Previous food & beverage management or supervisory experience.
Experience in golf resorts restaurants hospitality clubs or other high-volume operations preferred.
Experience managing employees and creating staff schedules.
Experience with purchasing and inventory management.
Familiarity with POS systems and basic financial reporting.
Strong organizational and communication skills.
Basic understanding of food and beverage cost controls.
Ability to work a flexible schedule including weekends holidays and peak golf periods.
Knowledge of applicable food safety and alcohol-service requirements. SERV SAFE CERTIFIED

The Opportunity
This isnt a traditional restaurant management position. Tobacco Road is a destination golf facility with guests traveling from across the country to experience the property. The addition of The Matchbox creates another opportunity to build a unique fun and memorable food and beverage experience.

We are looking for someone who wants to take ownership of the operationnot simply maintain it. The right candidate will have the opportunity to help shape menus improve systems develop employees create new offerings and continue building the F&B experience across both Tobacco Road and The Matchbox. If youre detail oriented enjoy hospitality like being around people and want to work in a unique golf environment wed like to hear from you.

Compensation & Benefits
Total compensation for this position will be commensurate with the candidates experience and qualifications. Package includes base salary holiday bonus and possible performance-based quarterly incentives.

• Comprehensive benefits (Medical Dental Vision 401k) based on Troon Benefits Program.
• Meals White on Duty
• Uniforms
• Golf Playing Privileges in accordance with club policy.

Required Experience:

Manager