Field Service Technician - HW - Cape Coral

Job Role Performs technical, mainly pre‑defined tasks for accomplishing defined service delivery work for customer equipment. The Field Service Technician (FST) is primarily engaged in completing preventive maintenance tasks on Varian Medical Systems (VMS) linear accelerator and imaging systems, ensuring that customers’ equipment operates efficiently. The Hardware FST is responsible for performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines. Each FST operates in a designated field service region and represents VMS. Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures. Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region. Understand and recognize the need to escalate incidents when necessary or request additional assistance from more tenured representatives or leadership. Maintain administrative duties, including timely completion and submission of field service work orders and expense reports, and management of consignment parts and other required documentation according to VMS procedures. Communicate required follow‑up actions to the primary assigned representative. Minimum Required Skills and Knowledge Excellent time management and professional communication skills, both internal to Varian and externally to customers. Ability to develop and maintain strong customer relationships through written, verbal, and interpersonal communication. Frequent use and application of technical documentation (electronic and paper), standards, principles, concepts, and techniques in the field. Basic knowledge of electronic, electro‑mechanical, pneumatic, hydraulic, and plumbing systems. Familiarity with basic operation of handheld test equipment used for verification/checkout, including Digital Multimeter (DVM/DMM) and Digital Oscilloscope. Basic technical experience with micro‑computers/PC based systems. Basic technical knowledge and experience with simple hand tools. Maintain Vendor Credentialing status and compliance with both company and customer defined requirements for site access (valid ID, background checks, drug screenings, immunizations, TB testing, etc.). High school degree or equivalent. Preferred: Vocational training or military experience with electronics. Other Desired Skills and Knowledge Ability to understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, and Applications. Strong ability to manage customer expectations while building and maintaining positive relationships. Required Certifications and Training Completed all required VMS training classes for Hardware Preventive Maintenance. Experience Level with Business Tools Familiarity with Microsoft Office (Word, Excel, PowerPoint) and email. Experience with HCM (e.g., Workday) or equivalent ERP product desired. Physical and Safety Requirements Role governed by the Fleet Safety Policy. Must hold a valid driver’s license in the state of residence and have no prior DUI/DWI convictions or pending charges or other serious moving violations unless prohibited by law. Compensation and Benefits Base pay range: $50,210 – $69,036. Pay may be affected by geography, skills, education, experience, and other qualifications. Benefits include medical, dental, vision insurance, 401(k) retirement plan, life insurance, long‑term and short‑term disability insurance, paid parking/public transportation, paid time off, and paid sick and safety time. Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and Affine Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, an unfavorable discharge from military service, or other protected categories. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here. Reasonable Accommodations Siemens Healthineers is committed to equal employment opportunity. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at View email address on click.appcast.io. #J-18808-Ljbffr 591x Varian Medical Systems, Inc.