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Technical Success Manager (Fully Remote)

Zscaler

  • Build and nurture relationships with customer stakeholders to align strategic objectives.
  • Offer technical guidance and best practices for implementing Zscaler solutions.
  • Manage escalations and drive risk mitigation for long-term customer success.

Who you are:

  • Comfortable with ambiguity and ownership, with a bias for action.
  • A problem-solver who thrives on complex challenges.
  • A high-trust collaborator who embraces feedback.

What we're looking for:

  • Native or bilingual German proficiency and foundational AI/ML knowledge.
  • 3+ years in customer-facing technical roles and cloud/network security.
  • Strong communication and presentation skills.
Zscaler

Zscaler provides a cloud-native security platform that securely connects users, devices, and applications anywhere. The company is building an AI-native enterprise focused on customer obsession, ownership, and collaboration, with a global infrastructure across 200+ data centers.

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Vacancy posted 3 days ago
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