Business Process Specialist

At Frontline Insurance, we are on a mission to Make Things Better, and our Business Process Specialist plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.


What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role, as a Business Process Specialist where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Business Process Specialist enjoys robust benefits:

• Hybrid work schedule!
• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as a Business Process Specialist:

• Identify and research scalable solutions, utilizing innovative technologies to optimize business processes for multiple departments.
  • Conduct in-depth analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
  • Document and maintain detailed process documentation, including process maps, flowcharts, and standard operating procedures.
  • Communicate findings and recommendations to stakeholders, ensuring a clear understanding of proposed improvements.
  • Drive a culture of continuous improvement by actively seeking feedback and implementing enhancements.

What we are looking for as a Business Process Specialist:

• College Degree in Business Administration, Informatics, or related field preferred

• Experience as a Business Process Analyst or in a similar role preferred
• Property and Casualty Insurance industry experience preferred
• SAP Signavio experience preferred
• Familiarity BPMN process mapping/modeling
• Experience in change management
• FL Adjuster's License, 6-20, required within 2 months after start date

Why work for Frontline Insurance?


At Frontline Insurance, we're more than just a workplace - we're a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.


Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.