Account Manager

As an Account Manager, you will be responsible for providing growth on current accounts, including:

Grow Revenue and Achieve Profit goals on assigned accounts.

Respond to customer inquiries via phone & email, provide quotes, and take customer orders

Research leads and target accounts for new sales strategies

Proactively generate new sales

Assist with pulling inventory, prepare shipments, and customer returns

Troubleshoot customer concerns

Achieve or exceed assigned sales revenue quota

Create, close, track, and report sales

Assists in the accurate management of all client invoicing and billings

Partners with marketing to maintain and grow established clients

Learn our full-suite of products, services and pricing becoming a Subject Matter Expert (SME) on these

Work closely with warehouse to deal with order and shipping issues

Work closely with Finance to provide billing and documentation in a timely manner

Ability to work with customers in different time zones as

Addressing and resolving service concerns, should they arise

Preparing client quotes, proposals and presentations

Highly detailed, analytical, accurate and

Ability to multitask and meet deadlines under

Providing prompt customer feedback and issue resolution

Submit timely activity reports as required to

Strong Computer skills necessary; familiarity with MS Windows,

Demonstrated ability to fully understand our full suite of products, services and pricing

Be constantly mindful of schedules and be committed to delivering all projects on time

Work with internal and external Project Managers to keep all deliverables moving down the pipeline on time

Dynamic project management and collaboration skills

Duties and responsibilities can change depending on business needs.