Patient Service Coordinator Float

Opportunity Overview We have an immediate opening for an Patient Service Coordinator to join our team at Fertility Centers of Illinois to support our River North and Chicago, Illinois offices, with some weekends. Schedule: Monday through Friday, from 8:00 AM to 4:30 PM Central Time Compensation: $20 to $22 per hour (commensurate with experience) How You’ll Contribute At US Fertility, collaboration is fundamental to how we work. We collaborate with more than 200 highly respected physicians nationwide and partner with colleagues passionate about solving meaningful problems. Responsibilities Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients’ satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing a high level of customer service Qualifications Minimum 1 year of applicable work experience Extensive knowledge of insurance/benefits, medical terminology, and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detail-oriented, computer savvy High level of customer service essential More important than any single credential, however, is the right person . Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve. Benefits Full-Time Employees (30+ hours/week) Medical, dental, and vision insurance 401(k) with company match Tuition assistance and professional development support Performance-based bonus opportunities Generous paid time off, paid holidays, and paid parental leave Life and disability benefits Fertility Discount Program Employee wellness and recognition programs Part-Time Employees 401(k) with company match Performance-based bonus opportunities Employee wellness and recognition programs 401(k) with company match Employee wellness and recognition programs Commitment to Inclusion and Opportunity US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve. Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth. This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Fcionline