Student Success Specialist (Elevate)

Working Title Student Success Specialist (Elevate) The Elevate program is seeking a collaborative, student- and person focused professional who is passionate about supporting student success and the authentic inclusion of adults with intellectual disabilities in post secondary educational and social environments. This role works closely with program participants, college student peers, faculty, and staff to deliver high-quality program and individualized student support and contribute to continuous program improvement. The ideal candidate brings strong communication, problem-solving, and organizational skills, along with a commitment to fostering student growth, self‑determination, and positive educational outcomes. Student & Customer Service (30%) Build and maintain strong, collaborative relationships with full- and part-time staff to support effective instructional planning and program delivery. Foster positive, professional, and student-centered interactions with participants in the Elevate program, helping create a dynamic and supportive learning environment that promotes student academic and personal success. Information & Records Administration (20%) Leverage a strong understanding of student performance metrics to support informed decision-making and continuous program improvement. Analyze student information to enhance services, monitor outcomes, and contribute to the overall effectiveness of the Elevate program. Decision Making (20%) Review and synthesize multiple sources of student and program data while applying University and program policies, procedures, and evidence‑best practices across settings. Utilize a student‑focused that promotes self‑determination and develops effective solutions to support individual student needs and success. Program Management & Improvement (15%) Actively participate in reciprocal mentoring and collaborative learning with full- and part-time staff to strengthen program delivery, share best practices, and support continuous improvement initiatives that enhance the student experience and program outcomes. Coordination (15%) Collaborate and communicate effectively across a large, multidisciplinary service delivery team. Adhere to established processes and procedures while contributing to coordinated efforts that support program goals and positive student outcomes. Other Responsibilities Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Qualifications Bachelor’s degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Preferred Qualifications Documented experience teaching or delivering instruction to individuals with intellectual and developmental disabilities, in an educational setting Familiarity with assistive technology and other tools that support academic success Knowledge of effective practices in secondary and postsecondary education and training for students with disabilities Knowledge of person-centered/ person-driven planning practices Knowledge of peer mentorship and allyship for young adults with intellectual and developmental disabilities Required License or Certification N/A Valid NC Driver's License required Valid NC Driver's License required Yes EEO Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. #J-18808-Ljbffr