Market Sales Manager

Job TitleTruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"Position OverviewResponsible for the development and performance of all sales activities within an assigned TruGreen branch, and oversees the performance of a defined market comprising of multiple locations and Branch Sales Managers. Staffs and leads a sales team to increase sales volume and maximize profit. Develops strategies and coaches Branch Sales Managers to expand customer base in the marketing area. Creates and grows the sales function in the market by leading and achieving business expectations through the appropriate management of sales resources.ResponsibilitiesManages a team of sales managers and is responsible for their development, performance, and results.Develops market-level sales plans and forecasts. Ensures achievement of sales objectives is within designated budgets.Assists in the execution of marketing programs (door-to-door, direct mail, inside, outside) to ensure the profit, growth, and expansion of TruGreen's services. Shares local market knowledge and customer experiences with Marketing department.Compiles lists of prospective customers for use as sales leads, based on information from direct mail and other advertisements, community activities, trade shows and business seminars, and other resources. Assists in closing sales as needed.Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests in an attempt to retain customers.Plans and conducts on-going training for sales personnel in customer service skills, selling technique and safety policies and procedures.Determines work procedures, prepares work schedules, and expedites workflow. Tracks sales efficiencies of each salesperson.Develops, implements and maintains performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization.Ensures recruiting, interviewing and staffing of personnel are conducted to efficiently staff the sales function. Evaluates staff performance, makes salary recommendations and administers disciplinary actions consistent with company policy.CompetenciesCustomer Focus – Building strong customer relationships and delivering customer-centric solutions.Drives Results – Consistently achieving results, even under tough circumstances.Develops Talent – Developing people to meet both their career goals and the organization's goals.Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Education and Experience RequirementsBachelor's degree or 2 – 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience2-4 years supervisory experience required2-3 years outside sales experience requiredCertificates, licenses and registrations as required by federal and state lawKnowledge, Skills and AbilitiesDemonstrated knowledge of the organization, products, and/or servicesStrong understanding of customer and market dynamics and requirementsProven leadership and ability to drive sales teamsAbility to manage managersAbility to calculate figures and amounts such as discounts, interest, commissions, percentages, and volumeAbility to write reports, business correspondence and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers and the general publicComputer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)Physical Demands & Working ConditionsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Regularly required to:Sit or standWalk on uneven surfaces or climb stairs for extended periods of timeUse hands and arms to handle, feel or reachSpeak and hearUse vision abilities for close, distance, color, peripheral, depth and focusLift up to 25 lbs independentlyOccasionally required to:Lift or move up to 50 lbs with assistanceStoop, kneel, crouch or crawlThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Noise level - Low to moderateAdverse Conditions - MinimalAbility to speak, read and write fluently in English is required.You MUST BE physically located in the United States while performing this job.TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.