Bellperson

Job Description

Job Description

WHO WE ARE

Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States.

With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations.

ABOUT THIS OPPORTUNITY

We are hiring for a part-time Bellperson to join our Guest Services Team. The Bellperson is passionate about the hospitality industry and demonstrates strength in service. This position is responsible for greeting and welcoming all guests and patrons in a courteous, professional and efficient manner and assisting with the transportation of luggage from the reception area to guestrooms and vice versa.

Candidates interested in applying must be willing and available to work shifts on: Mondays & Tuesdays from 12:00pm-8:30pm .

WHAT YOU’LL DO

The Bellperson must complete all tasks and assignments assigned by the Manager of Guest Services, including but not limited to:

• Secure luggage from all incoming guests upon check in; obtain room key and escort guests to room.
• Place luggage in respective areas in guestrooms, i.e. on luggage rack, in closet etc.
• Assist all departing guests with luggage transport from guestroom to front entrance.
• Familiarize all guests with room amenities including temperature control unit, remote controlled television, mini bar, etc.
• Inform guests of all hotel facilities including the hours of operation of the restaurants, lounges and health club.
• Ensure prompt professional response to all guest requests for service.
• Store and retrieve luggage from bell closet as needed while regularly logging such activity.
• Deliver any miscellaneous items i.e. flowers, packages, brochures, etc. to guestrooms, banquet rooms or hotel offices as directed.
• Assist guests with directions and other information.
• Availability to work a flexible schedule including weekends, nights, evening shifts and holidays.
• Perform additional duties and assist with additional projects & assignments as needed.

WHAT YOU'LL NEED

• At least one (1) or more years of experience in valet, doorperson, or bellman areas required. Preferably with previous guest services’ experience in an upscale Hotel environment.
• Demonstrated ability to work cohesively with a team.
• Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
• Ability to communicate effectively in the English language.
• Must be familiar with the local area.
• Ability to transport (pull, push) up to 50 lbs.

PAY RANGE

$18.00 hourly compensation

WHAT WE OFFER

At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and provide our team members with a meaningful and rewarding career experience with us.

ALL team members enjoy free lunch and dinner meals, free parking, access to a lifestyle discount program, an employee assistance program (EAP), and numerous recognition events and activities throughout the year.