Vehicle Recovery Specialist (Collections)

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If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

Summary of Role:

This role is responsible for the collection of delinquent loan accounts and related collection issues.

Essential Job Functions/Responsibilities:

Responsible for the collection of accounts assigned by department management, including member negative share balances, MasterCard accounts, mortgage and home equity accounts, consumer and small balance commercial loan accounts.

Responsible for the accurate maintenance of records that may be used in the collection of accounts

Acquire and preserve knowledge of state and federal laws as they pertain to Bankruptcy and Collection

Knowledgeable with the regulations surrounding the right of offset and freezing funds with regards SSI, SSD and Pension.

Retain state and federal laws with regard to repossessions

Well Informed with the Fair Credit Reporting Act and the CFPB as they pertain to collections

Maintain a business relationship with outside collection attorneys, repossession agents, and other collection-related vendors to ensure accurate and timely service

Responsible keeping the repossession spreadsheet accurate and up to date

Accountable for assigning repossession out to our vendor using the repossession software

Responsible for providing accurate costs and fees associated with repossessions

Send repossession inventory to be inspected and detailed and or transported

Prepares Right to Redeem letters, Public Sale letters, and Deficiency balance letters

Processes all sales proceeds and distributes them to the proper locations (i.e. Collection Expense GL, Repossession GL, Bankruptcy GL and member loan)

Contacts creditors to obtain lien releases

Applies all payments received from Lee & Mason

Processes all service requests received for the department

Review accounts for charge off after sale proceeds have been processed.

Other duties as needed

Minimum Job Qualifications:

Associate's degree from accredited college or university

Minimum five (5) years related experience, or an equivalent combination of education and experience

Starting Compensation: $20.68 - $24.82/hr., plus a competitive benefits package

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at View email address on click.appcast.io