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Customer Service Representative

Gulfstream Strategic Placements, LLC

Snapshot / Role Overview:
We're seeking a Customer Service Representative in Sacramento, CA to support and grow commercial mechanical operations across the region.

Impact:
- Support service and operations with timely, accurate administrative work.
- Build clean records that protect the business.
- Drive process improvement in daily workflows.
- Be the dependable partner the team can count on.

Responsibilities:
- Manage service contracts, renewals, and customer records.
- Process work orders, invoices, and billing handoff.
- Support dispatch and scheduling as needed.
- Maintain accurate records in CRM and ERP systems.
- Field customer calls and route to the right team.
- Coordinate with sales, service, and accounting.
- Identify and drive process improvements.
- Support reporting and recordkeeping.

Compensation and Logistics:
Competitive salary depending on experience; benefits include health insurance, dental and vision coverage, 401(k) with company match, PTO, and paid holidays.

Call to Action:
If you're ready to advance your career in mechanical construction, apply today or connect with us to learn more.
Vacancy posted 3 days ago
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