Facilities and Emergency Services Specialist (ESU)

Facilities And Emergency Services Specialist

The Superior Court of California, County of Alameda is recruiting for the position of Facilities and Emergency Services Specialist. Under supervision, the Facilities and Emergency Services Specialist provides a wide range of work in which incumbents are responsible for providing administrative and customer service support for facilities maintenance activities, including repairs, facilities renovation, moves, salvage, and routine and major maintenance of Court buildings; assists in planning and coordinating the Court's emergency management and disaster readiness and preparedness program; and performs other related duties as assigned. This position will be assigned to the Emergency Services Unit. The primary work location will be in Oakland, CA. However, the selected candidate will be expected to travel to the various court locations within the County on a regular basis.

This is a paraprofessional level class in the Facilities Unit and/or Emergency Services Unit within the Finance & Facilities Division. This position reports to the Facilities Manager or designee and under general supervision performs technical and coordinative facilities work or assists in planning and coordinating the disaster readiness and preparedness program. This class may perform facility-related work and may have limited responsibility for completion of routine projects or portions of major projects.

Duties include:

• Providing general and administrative support in the Facilities and Emergency Services Unit.
• Receiving requisitions for minor remodel projects and repairs or maintenance jobs; and conferring with staff to ascertain problems or update the status of a problem within a building.
• Responding to requests for service work orders received from staff; determining priorities and escalating, accordingly; monitoring the customer service inbox.
• Assisting in performing facility assessments, that include all aspects of office, courtroom and staff conditions such as carpet, paint, ceiling, lights, vents, doors, hinges, swing gates, sound systems, signage and furniture and minor plumbing, electrical and HVAC.
• Noting indications of required maintenance or repair work, potential deficiencies, and safety hazards, etc.; and recommending the best course of action for improvements or corrections and processes appropriate work orders.
• Assisting in coordinating staff and judicial moves, facility management projects with judicial officers; and coordinating court salvage program with staff and Alameda County's General Services Agency.
• Coordinating and monitoring repair or maintenance work being performed by vendors to determine if Court's needs have been met; and answering questions regarding repair and/or maintenance work.
• Coordinating the preparation of new buildings for occupancy involving the initiation of work orders, requisitions and correspondence to ensure that desks and equipment, telephone and data service, and key systems have been delivered or arranged prior to the scheduled in-service date.
• Responding to emergency or trouble calls involving facilities or emergency services related issues.
• Participating in walk throughs of outgoing and completed construction and remodel projects to verify completion.
• Coordinating requests for keys and lock changes in accordance with established policies and procedures.
• Assisting in the implementation of courtwide and site-specific emergency plans, policies, and procedures, including building evacuation plans, Continuity of Operations Plans and emergency response plans.
• Assisting with courtwide emergency training and exercise programs, including staff training on plans and procedures, developing and conducting drills and exercises to test procedures and trainings. Performing after action reviews and developing improvement plans to enhance current plans and procedures based on exercise results.
• Assisting in stocking and maintaining disaster preparedness-related supplies and equipment.
• Assisting in coordinating publication and dissemination of public notices; responding to verbal and written public inquiries and surveys.
• Attending a variety of meetings and training related to facilities and emergency services work.
• Maintaining appropriate court records and files for all facility and emergency-related services.
• Performing other related duties as assigned.

Minimum qualifications include:

The equivalent of three years full-time experience in facilities maintenance, construction, project management, or assisting with planning and procedure development in an emergency management program. Knowledge of modern office procedures and equipment, including computer and printer, keyboard and mouse, fax machine, copier, filing and record keeping systems; principles and practices of business and office management; basic project coordination of vendor's work; basic analysis techniques; facility maintenance procedures; basic principles and practices of project management; regulations and procedures governing building maintenance and safety; public safety requirements and practices related to building construction projects; general construction project management techniques and procedures; court procedures for contract administration and procurement; state and federal laws and ordinances related to local and regional disaster preparedness, response and recovery; the Americans with Disabilities Act; technology, trends and techniques in the areas of emergency and disaster preparedness, response, relief and recovery. Word processing and database application software including, Microsoft word and Excel.

Ability to relate to and work with a variety of people to achieve project goals; work with sensitivity, judgment and tact in dealing effectively with people; read and understand detailed construction documents, technical specifications and blue prints; communicate clearly and effectively using the English language; analyze problems and complaints, and recommend solutions; prioritize work and meet project schedules; understand and follow oral and written instructions; perform mathematical calculations correctly; carry out duties in accordance with policies, procedures and scope of responsibilities; coordinate and monitor the work of vendors, contractors and consultants; collect and gather information; manage multiple projects and tasks simultaneously; effectively use a variety of computer software applications; exercise discretion and independent judgment within general policy guidelines; maintain sensitive and confidential information; establish and maintain effective working relationships with judicial officers, court and county staff, the public and representatives of other agencies or departments.

This position includes a one-year probationary period. Employment is contingent upon successful completion of fingerprint check and the provision of appropriately identifying documents to certify eligibility to work in the United States.

The position is:

Unrep'd Non-Manager

The hiring process will include the following components:

• An initial screening of all application materials received including a completed application and supplemental questionnaire. A resume does not substitute for completing the application. An incomplete or partial application or supplemental questionnaire will result in disqualification.
• A review of the completed application and supplemental questionnaire to select the best-qualified candidates for the oral panel interview process.
• An oral interview that will be weighted as 100% of the candidate's final score. The oral interview may contain situational exercises.

The Court reserves the right to change the components of the examination process and may limit the number of candidates invited to the oral interview process to include only the best-qualified candidates should there be a large applicant pool.

The application and supplemental questionnaire are used to evaluate the candidate's qualifications. If you are interested in the opportunity, it is recommended that you submit your application and supplemental questionnaire as soon as possible since this recruitment may be closed at any time should the Court receive a sufficient number of qualified applicants.

If you require accommodation in the examination process because of disability, please call View phone number on click.appcast.io to discuss.

Job Posting End Date: June 25, 2026