Senior Service Specialist

Senior Service SpecialistSkip to main content#Senior Service Specialist page is loaded## Senior Service SpecialistApplyremote type: Onsitelocations: USA-San Francisco-CAtime type: Full timeposted on: Posted 4 Days Agojob requisition id: R-00395Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.# In this role, you will provide comprehensive front-of-house and administrative support, including reception, office services, hospitality coordination, and facilities assistance. You will serve as a critical point of contact for clients, visitors, and internal staff, ensuring professionalism and efficiency at every interaction.### **Key Responsibilities*** Serve as the first point of contact by managing front desk operations and greeting visitors with professionalism and discretion* Deliver a high-end client experience, ensuring all interactions reflect the firm’s standards of excellence* Collaborate closely with firm staff to support front office operations and daily workflow* Answer and direct incoming calls promptly; take accurate, detailed messages when necessary* Provide administrative support including invoice processing, credit card reconciliation, and special projects* Manage multiple priorities independently while maintaining a high level of accuracy and attention to detail* Monitor and maintain office supply inventory; coordinate timely ordering of supplies* Utilize Microsoft Office (Word, Excel, Outlook) to create, edit, and manage documents and communications* Maintain a clean, organized, and professional reception and lobby area* Coordinate hospitality services, including catering orders, meeting room setup/breakdown, and room reservations* Troubleshoot issues proactively and implement effective solutions* Communicate clearly and professionally, both verbally and in writing* Organize and maintain files, records, and document management systems* Foster a positive, collaborative work environment through strong interpersonal skills* Perform additional administrative and operational duties as needed### **Qualifications & Requirements*** High school diploma or GED required* Minimum of 1 year of experience in a law firm or professional services environment preferred* Proficiency in Microsoft Office Suite (Word, Excel, Outlook)* Strong communication and relationship-building skills* Exceptional organizational skills with the ability to multitask effectively* Demonstrated professionalism, discretion, and problem-solving ability* Ability to lift and move up to 40 lbs. and transport materials using a wheeled cart (up to 75 lbs.)* Ability to stand, sit, walk, bend, or kneel for extended periods as required* Regular and sustained attendance in office 8-5* Business ProfessionalThe Compensation range for this role is up to 35.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. #J-18808-Ljbffr Opensity Solutions