Assistant Supervisor, General Services | Full-Time | SeaWorld San Diego

Ambassador Position At SeaWorld

At SeaWorld, we're passionate about caring for animals. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do: As a Maintenance Assistant Supervisor, you'll assist the supervisor with leading the team in the daily operation and coordination of slide pre-operations, training, building maintenance repairs, plumbing (water and sewer), concrete repair, caulking, asphalt, culinary equipment, air pneumatic systems, natural and propane gas systems, fire systems, storm drains, netting, sump pumps and other general systems. You will:

• Be responsible for daily operation and coordination of maintenance team, staff work schedule and daily work assignments.
• Train and develop new and existing ambassadors. Work with the Supervisor to develop and communicate training schedules and feedback sessions.
• Coach, mentor, and evaluate ambassadors; provide input for written evaluations and performance appraisals.
• Assist supervisor with managing labor and expense within assigned budget.
• Assist with project management and long-term planning.
• Ensure excellent customer service by responding to and anticipating customer requirements, expectations, and needs.
• Maintain a safe work environment and adheres to safety requirements; ensure ambassadors receive all required safety training.
• Perform other duties as assigned.

What it takes to succeed:

• At least 18 years of age.
• At least 3 years practical experience in the maintenance field or equivalent combination of education and experience
• Possession of a valid state driver's license and ability to obtain a company driver's license.
• Ability to meet company driving guidelines.
• Ability to operate all available Plant Engineering equipment (forklift, man lift, etc.).
• Ability to lead several projects concurrently, organizing and planning workload.
• Effectively motivate and train a diverse workforce to task completion.
• Proficient written and verbal communication skills, including the ability to prepare scopes of work and job walks for contract bids, and read and interpret building codes and construction documents
• Strong computer skills and proficiency in Microsoft Office and SAP applications
• Ability to problem solve and troubleshoot issues
• Ability to successfully work within a team environment
• Able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs

What else is important:

• Able to lift, push, pull and/or carry up to 50 lbs.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes Perform cleaning duties, including use of cleaning chemicals
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
• Be flexible in work locations as placement will depend on business needs and career development opportunities
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed.
• Able to work at heights, refrigerated air spaces, damp conditions, outdoor and bench work.

Compensation: 30.00 USD Hourly

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.