Executive Housekeeping- Hampton Inn & Suites Walla Walla

Job Description

Job Description

Housekeeping Manager

This hotel is professionally managed by Ignite Hotels, a hospitality management company operating select-service and extended-stay properties across multiple states. Ignite Hotels combines disciplined operations with genuine hospitality, emphasizing teamwork, accountability, and delivering memorable guest experiences across its portfolio.

About the Role

The Housekeeping Manager leads housekeeping operations to ensure clean, safe, and welcoming guestrooms and public spaces. This role drives quality standards, team performance, inventory control, and guest satisfaction.

Essential Functions

• Lead daily housekeeping operations for guestrooms, public areas, and laundry (if applicable).

• Hire, train, coach, and schedule housekeeping team members.

• Ensure brand cleanliness and presentation standards are met consistently.

• Conduct room and public area inspections; provide coaching and quality follow-up.

• Manage housekeeping labor, productivity, and staffing to meet occupancy needs.

• Oversee inventory, par levels, ordering, and proper use of supplies and linens.

• Partner with front office and maintenance to support timely room turns and out-of-order room recovery.

• Monitor guest feedback and support action plans to improve cleanliness scores.

• Ensure compliance with OSHA and chemical handling standards.

• Maintain housekeeping logs, checklists, and department documentation.

• Perform other duties as assigned.

This description is intended to outline the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change based on business needs. Employees are expected to maintain professional conduct and uphold company standards of service and integrity at all times. 

Qualifications

Experience

• Minimum 2–4 years of housekeeping experience; leadership experience preferred.

• Hotel housekeeping leadership experience strongly preferred.

Education

• High school diploma or GED required.

Skills & Abilities

• Strong leadership and team development skills.

• Excellent attention to detail and quality control.

• Ability to manage labor, productivity, and daily staffing needs.

• Strong organizational and time management skills in a fast-paced environment.

• Professional communication and guest service mindset.

• Reliable, dependable, and safety-focused.

Availability

• Scheduling will include weekends, holidays, and peak occupancy periods.

Physical Requirements

• Ability to stand, walk, bend, push carts, and lift up to 50 pounds throughout the shift.

Work Environment

This position operates in a hotel environment with moderate physical activity and variable pace based on occupancy.

Reports To:  General Manager and/or other designated Company leadership

Employment & Equal Opportunity

Employment is governed by applicable state and federal law.

Benefits for eligible employees may include health insurance coverage and paid time off. Certain positions may also be eligible for additional compensation consistent with Company policy and applicable law.

Employment may be contingent upon successful completion of background screening and/or drug testing consistent with applicable federal, state, and local law.

The employing entity for this position is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to legally protected status.