Records Specialist

Job Summary The Division of Continuing Education (CE)'s Academic Records team at the University of Colorado, Boulder is seeking applicants for a Records Specialist. This position is responsible for scheduling all Continuing Education courses in the Course Leaf Section Scheduler (CLSS) system and serves as the main point of contact for student records‑related issues. The position exercises independent judgment on issues of student residency, data extraction from CU SIS, and CE representation within the broader campus context. Through work with the Division's staff and leadership, and collaboration with campus partners, this position will provide expert knowledge of Division and university‑wide policies and systems. In addition to supporting others, this role will proactively identify problems and solutions unique to the Division's programs and students. The position will carry out these duties by attending UIS Student Records Team meetings, working closely with the main campus Registrar's Office and CU Boulder schools/colleges/programs, and regular attendance of Continuing Education meetings. Who We Are The Division of Continuing Education (CE) at CU Boulder provides quality, innovative, lifelong learning opportunities for a diverse student population by extending the educational resources of the university to the Boulder community, the state of Colorado, and beyond. The Records Specialist is a full‑time, exempt position reporting to the Assistant Dean for Strategic Engagement. What Your Key Responsibilities Will Be Scheduling Schedule all courses for the Division within CLSS, including Evening Credit, Online Credit, Noncredit, IEC (credit and noncredit), CU Boulder Online (CUBO) programs, and Leeds’ MBA programs. Work directly with program managers/directors to create class schedules for each term—build/update individual sections, combine sections, cancel classes. Conduct quality assurance audits prior to enrollment periods. Update university course catalog within CU‑SIS for specific classes. Create grade rosters and process/purge waitlists. Record Maintenance Responsible for all facets of student record maintenance within the student information system (CU‑SIS) as well as supplemental systems—primarily, Slate and OnBase. Conduct system research, analysis, and resolution of duplicate student records and other errors in record creation. Batch processing to update student records including term activation, enrollment, grade changes, student groups, achievements, and service indicators. Evaluate eligibility for residency for non‑degree, MBA and CUBO students; review CE residency petitions. Create enrollment verifications for non‑degree/noncredit students and unofficial transcripts as needed at the request of students or staff. Process Special Action, Change of Record, Withdrawal, Leave of Absence, and Certificate Declaration and Award requests within OnBase workflows and CU‑SIS. Archive posted grades, enrollment requests, transcript information, and all other student record related requests in OnBase. Process student petitions following committee review. Division and Professional Engagement Participate in Division and University‑wide committee work and attend regular staff meetings. Serve as a resource and committee member of the petition committee. Engage in ongoing professional development opportunities. What You Should Know The anticipated work modality for this role is hybrid, with a minimum of 2 days/week in the office. Relocation assistance may be available per divisional guidelines. What We Can Offer The annual salary range for this full‑time position is $50,845 – $57,818. Benefits At the University of Colorado Boulder, we are committed to supporting the holistic health and well‑being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world‑class outdoor recreation. Explore additional perks and programs through the CU Advantage program. Be Statements Be ambitious. Be inspired. Be Boulder. What We Require Three years of work experience in the occupational field or specialized subject area of the work assigned to the job. One year of experience working in a higher education or university setting. What You Will Need Understanding of the importance of maintaining official student records. Exceptional planning, analytical, and technical skills. Excellent written and oral communication and collaboration skills required to engage with staff and students in a higher education environment. Ability to work independently and prioritize multiple requests and interruptions. Proven ability to work as a member of a team and within a collaborative work environment. Sensitivity to and appreciation of cultural, political, and geographical differences, with an ability to work well with faculty, staff, and students. What We Would Like You to Have Bachelor's degree and 2+ years of administrative experience in higher education. Experience using the CLSS scheduling system. Equal Opportunity Employer Statement CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. #J-18808-Ljbffr