Customer Service Associate - Night Shift
Fortune International, LLC
Job Description
Job Description
Summary of Position:
The Customer Service associate will support the company’s mission to provide outstanding service to customers and drivers. This will be achieved by courteously receiving incoming calls from customers, entering orders, and working with other Fortune employees to satisfy customer needs. The Customer Service Associate will communicate with both dispatch and drivers to ensure maximum customer service.
Duties & Responsibilities:
- Provide excellent and courteous customer service by receiving calls and understanding customer requirements and needs. This includes accurately capturing customer requests in the company’s ERP system, SeaSoft.
- Learn and maintain high levels of product knowledge to properly service customers.
- Develop and maintain professional relations with customers to grow relationships.
- Working as an advisor, inform customers of items not ordered or out of stock per regular ordering process. Offer appropriate alternatives that meet customer needs.
- Ensure accuracy of customer information and ensure data entry into company ERP is correct.
- Partner with Drivers and Outside Sales to ensure customer requirements are met in a timely fashion.
- Perform other duties as required by the Sales Manager.
Minimum Requirements:
- Experience: Demonstrated phone-based customer service. Seafood knowledge preferred, but not required. Full training is available.
- Education: High School diploma or equivalent.
- Work Ethic: Demonstrated desire to work in an exciting, fast-paced environment.
- Communications: Have highly developed English verbal communication skills.
- Technical: High proficiency in using a personal computer and Microsoft Office Suite, including high internet fluency. ERP experience a plus.
Any combination of the above criteria will also be considered.
Operating hours are from 4:00 PM to 12:00 AM; candidates must be available to work on Sundays.
Fortune Fish & Gourmet is an equal opportunity employer.
Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers’ and team members’ success .
Our Vision is a world in which we can all:
Do good. Be great. Scale excellence.
Vacancy posted 25 days ago
Similar jobs that could be interesting for youBased on the Customer Service Associate - Night Shift in Bensenville, IL vacancy
- ...by following office protocol for guests, including vendors and customers. This role involves managing office continuity by ordering... ..., ordering and replenishing goods to avoid interruptions in service Work with Procurement Department as needed to place orders including...Night shiftFull timeWork at officeLocal area
Sagent
Addison, IL3 days ago $16 - $17 per hour
...Full-time Pay: $16 - $17 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends Job Overview The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional...Night shiftHourly payFull timeWork at officeMonday to FridayShift workWeekend work- ...and Company-Paid Life Insurance ~ Paid Time Off Available ~ Flexible scheduling- full-time, part-time, or PRN. Days, nights, and weekend shifts— we will work with your availability! ~24/7 Local support from operators and clinicians ~ Aveanna has a tablet in each...Night shiftWeekly payDaily paidFull timePart timeReliefLocal areaFlexible hoursShift workWeekend workDay shift
Aveanna Healthcare
Franklin Park, IL4 days ago $15 - $20 per hour
...objects with some assistance. Job Type: Part-time Shift: Evening shift Night shift Weekly day range: ~ Weekend... ...centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property...Night shiftPart timeShift workWeekend workAfternoon shiftLucky Strike Lanes
River Grove, IL1 day ago- ...seeking an entry level Stocking Clerk to deliver remarkable customer service with product knowledge, efficient service and a friendly attitude... ...leadership, keep areas clean and safe, and handle overnight shifts to prepare the store for the day ahead. We offer weekly pay...Night shiftWeekly pay
- ...provides specialty craft and maintenance services to key industries across North America.... ...We view ourselves as partners with our customers, our employees and the communities in which... ...efficiency. Qualifications: Associate's or Bachelor's degree preferred. Three...Contract workWork at office
The Brock Group
Itasca, IL4 days ago $30 - $35 per hour
...and solutions for commercial and industrial applications. The organization supports customers and distribution partners through sales, technical coordination, and aftermarket services across domestic and international markets. Position Summary The Sales Coordinator...Work at officeOverseasPasona NA
Itasca, IL3 days ago- ...ordering equipment for said jobsConfirms the arrival of parts for service and contract projects and notifies appropriate personnel of... ...Account Receivable (explanation of why items are owed, contacting customers for payment, etc.)Other Duties as assignedMinimum and/or...Contract workWork at office
Premistar
Itasca, IL5 days ago $22 - $28.5 per hour
...at a scale few can match, supported by over 360 professional service bays and a network of state-of-the-art body shops delivering... ...confirming that trucks are ready for pickup or delivery, and providing customer assistance Verify trade payoffs and obtain title copies...Full timeTemporary workCIT Trucks
Wood Dale, IL3 days ago- ...such as quotes, contracts, and RFP/RFI responses for potential customers ~ Maintains all quote documentation and the WIP with accurate... ...for said jobs ~ Confirms the arrival of parts for service and contract projects and notifies appropriate personnel of arrival...Contract workWork at office
PremiStar
Itasca, IL3 days ago $21 per hour
...activity. Your efforts will connect customers with the brands they love while supporting... ...preferred. ~ Strong customer service, presentation, and relationship-building... ...to 4pm. ~ Flexibility to work occasional overnight, weekend, night, or holiday shifts. AcostaNight shiftPart timeWork at office$80k - $200k
...No standing in a line waiting for your turn while your repeat customer walks past you to someone else. You work your business, your CRM... ...suddenly $3,000 more. You sell the honest way and you sleep at night. **The management:** Our desk managers get up. They walk...Work at officeSleeping nightsElmhurst Ford
Bensenville, ILmore than 2 months ago$17 per hour
...about helping others? If so our full-time Customer Service Associate at Jet Brite located at 1251 N. Gary... ...: Retail hours, including days, nights, weekends, and special events, are required... ...must be flexible with scheduling, as shifts may vary based on business needs. Pay...Night shiftHourly payDaily paidFull timeFlexible hours$16 - $18 per hour
...Night Auditor "Join the Courtyard Elmhurst Hotel Family and Build a Legacy of Hospitality... ...: $16- $18 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts,... ...is responsible for providing excellent customer service, managing reservations, and maintaining...Night shiftHourly payPart timeWork at officeMonday to FridayShift workWeekend work$36 - $55.8 per hour
...Position: RN - Critical Care - Nights ~ Location: Arlington... ...~ Hours: 6pm - 6:30am (Night shift), Every other weekend ~ Required... ...and effectively with all customers, in person, on the phone and... ...Successful completion of an Associate's degree or BSN from an accredited...Night shiftHourly payFull timePart timeFor contractorsRelocation packageWeekend workEndeavor Health
Elk Grove Village, IL6 days ago$37.25 - $57.74 per hour
...per week Hours : 7:00pm - 7:30am (Night shift), Every other weekend Required Travel... ...Communicates clearly and effectively with all customers, in person, on the phone and in writing... ...: Successful completion of an Associate's degree or BSN from an accredited school...Night shiftHourly payFull timePart timeFor contractorsShift workWeekend workEndeavor Health
Elk Grove Village, IL1 day ago$55k
...driver for local and regional refrigerated work out of the Chicago area You run a company refrigerated straight truck, youre home every night, and the pay starts at $55,000+ per year This is not OTR and not a tractor-trailer seat You drive a straight truck, run assigned...Night shiftWeekly payFull timeTemporary workLive inLocal areaSleeping nightsMonday to FridayEarly shift$37.25 - $57.74 per hour
...Location: Elmhurst, IL Full Time: 24hr a week Hours: Night Shift 7pm – 7am with every 3rd weekend and holiday track What you... ...License and/or Certification, Skills and/or Experience: Associate Degree or higher in Nursing If Associate Degree in Nursing...Night shiftHourly payFull timeFor contractorsWeekend workEndeavor Health
Bensenville, IL5 days ago$37.25 - $57.74 per hour
...Communicates clearly and effectively with all customers, in person, on the phone and in writing.... ...need: Successful completion of an Associate's degree or BSN from an accredited... ...time positions): Premium pay such as shift, on call, holiday and more based on an employee...Night shiftHourly payFull timePart timeFor contractorsRelocation packageShift workWeekend workEndeavor Health
Elk Grove Village, IL3 days ago$37.25 - $57.74 per hour
...Communicates clearly and effectively with all customers, in person, on the phone and in writing.... ...Education: Successful completion of an Associate's degree or BSN from an accredited... ...time positions): Premium pay such as shift, on call, holiday and more based on an employee...Night shiftHourly payFull timePart timeFor contractorsShift workWeekend workEndeavor Health
Elk Grove Village, IL5 days ago- Walgreens in Itasca, IL seeks a customer-focused team member to provide a distinctive experience. You will greet customers, assist with merchandise, and manage checkout using the cash register while ensuring accuracy and courtesy. Responsibilities include upselling, maintaining...Flexible hoursWeekend workAfternoon shift
$15 per hour
...always something to celebrate at our Triple Shift Entertainment venues, and there’s a... ...To maintain the highest possible guest service and cleaning standards by following the guidelines... ...and staff. Work varied hours/days, nights, weekends and holidays, weather conditions...Night shiftHourly payTemporary workImmediate startShift workWeekend work$16.5 - $16.75 per hour
...1 W Grand Ave, Franklin Park, Illinois 60131 Shift Availability Evenings and Overnights Time Type Part time Customer Service Representative We want you to join our team as... ...Retail and customer service experience Sales associate or cashiering experience High school diploma...Night shiftWeekly payTemporary workPart timeLocal areaFlexible hoursShift workAfternoon shift$50k - $55k
...pay range $50,000.00/yr - $55,000.00/yr Customer Service Representative- Palatine, IL $50,000 -... ...us. Seniority level Seniority level Associate Employment type Employment type Full-time... ...Dispatcher (Customer Service Rep) Day Shift + Night Shifts Available Future Opening:...Night shiftFull timePart timeWork at officeDay shift$37.25 - $57.74 per hour
...fulltime roles in our women?s and children?s service line. Opportunities exist in the... ...Community Hospital ? Swedish Hospital Shifts Available We offer flexible per diem... ...? Day Shift ? PM (Evening) Shift ? Night Shift If selected for an interview, you...Night shiftHourly payDaily paidFull timePart timeFor contractorsAll shiftsFlexible hoursShift workDay shiftAfternoon shiftEndeavor Health
Elmhurst, IL5 days ago- Kohl’s in Schaumburg, IL is seeking an associate to deliver outstanding customer service and ensure smooth store operations. You will handle freight, replenishment... ...Kohl’s brand standards. Availability across days, nights, weekends, and holidays is preferred. #J-18808-...Night shiftSeasonal workWeekend work
$65k - $95k
...practical sales tools, training materials, technical documents, and customer-facing resources. This role helps keep the Sales Essentials... ...content reviews with sales, marketing, product management, service, and business development stakeholders. Monthly Sales Training...- Joe Johnson Equipment (JJE) in Elmhurst, IL is seeking a Sales Administrator/Coordinator to support the equipment sales cycle by creating, processing, and tracking purchase orders. You will coordinate with Inside and Outside Sales to manage orders end-to-end. The role requires...
$16 - $17 per hour
...guest satisfaction by delivering superior customer service. This position is responsible for... ...Vision insurance Schedule: ~8 hour shift ~ Day shift ~ Morning shift ~ Weekends... ...: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person...Night shiftHourly payFull timeShift workWeekend workDay shiftPaycor Hospitality LLC
Schaumburg, IL1 day ago- Airgas is hiring for a Bulk Sales Support Specialist in Elk Grove Village, IL. This role supports our Midwest Bulk Gas customers, coordinating sales, operations, and contract activities, with data from SAP, PROS, and BW to ensure accurate pricing and smooth billing. You...Contract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Associate - Night Shift. Be the first to apply!
Related searches
- hospital customer service representative Bensenville, IL
- customer service representative data entry Bensenville, IL
- client service specialist Bensenville, IL
- customer success specialist Bensenville, IL
- service agent Bensenville, IL
- e-commerce customer service representative Bensenville, IL
- customer advisor Bensenville, IL
- employee relations assistant Bensenville, IL
- customer associate Bensenville, IL
- customer relations specialist Bensenville, IL