Mitigation Technician

This job was posted by : For more information, please see: T&T Cleaning and Restoration is a trusted leader in water, fire, mold, and asbestos restoration and reconstruction services. With over 25 years of industry experience, we pride ourselves on providing prompt, professional, and high-quality service to every customer. As our company continues to grow, were looking for dedicated Water Restoration Sales Technicians to join our expanding team. About the Role The Water Restoration Sales Technician plays a vital role in helping homeowners and businesses recover after disaster strikes. This position involves managing water, fire, mold, asbestos, and board-up projects while maintaining exceptional customer communication and ensuring top-quality workmanship. Were seeking motivated professionals with at least one year of industry experience and relevant IICRC certifications (WTR, ASD, AMRT). This is an excellent opportunity for someone looking to advance their career with a fast-growing restoration company that values teamwork, integrity, and excellence. Responsibilities - Inspect, lead, and manage water restoration projects from start to finish - Supervise and guide field technicians to ensure quality and efficiency - Communicate effectively with customers, insurance adjusters, and team members - Perform water extraction, equipment setup and monitoring, arrange content handling - Collect data, photos, and documentation for each project - Maintain company vehicles, tools, and equipment - Adhere to safety standards and use proper Personal Protective Equipment (PPE) - Participate in on-call and weekend rotation schedules - Support the Mitigation Manager with additional tasks as needed Qualifications - Must reside in Arizona, hold a valid drivers license with a clean driving record - Reliable, punctual, and professional in appearance and conduct - Strong communication and customer service skills - Ability to multitask, prioritize, and work independently - Proficiency with smartphones, tablets, and restoration software - Experience with Xactimate and/or MICA is a plus but not required - Construction or mitigation experience preferred - IICRC certifications (WTR, ASD, AMRT) strongly preferred training available for the right candidate Compensation & Benefits - bi-weekly pay - Bonus and commission opportunities - Company vehicle, cell phone, and apparel provided - Medical, dental, vision, and life insurance - 401(k) with company match - Paid time off - Continuing education and IICRC certification support