Director, Commercial Operations - BioPharma Product Testing

Eurofins

Director of Commercial Operations for a biopharmaceutical testing organization. Responsible for sales operations, revenue forecasting, compensation administration, and CRM governance supporting a large commercial team. Reports to VP of Business Development in Lancaster, PA (hybrid role).

Responsibilities

Develop executive dashboards and deliver recurring business reviews on revenue, pipeline, and sales productivity
Lead monthly and quarterly forecasting processes and develop predictive models for growth planning
Administer commercial incentive compensation programs and manage commission calculations and disputes
Define opportunity management standards, enforce pipeline governance, and drive CRM adoption across sales organization
Conduct sales productivity and territory analyses; support acquisition integration activities

Requirements

Bachelor's degree in Business, Finance, Analytics, Life Sciences, or related field
8+ years in sales operations, commercial operations, revenue operations, or business planning
Experience supporting commercial organizations with 40+ sales professionals
Strong expertise in forecasting, pipeline management, sales compensation, performance analytics
Demonstrated experience building executive dashboards and KPI reporting frameworks
Advanced proficiency with CRM platforms, preferably Microsoft Dynamics
Strong analytical, communication, and stakeholder management skills

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Vacancy posted 9 days ago

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