Revenue Cycle Analyst

Who We Are

24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.


Work with Purpose. Make a Real Impact.


We believe everyone deserves to live safely and independently. Our team makes that possible for the communities we serve. From caregivers to corporate professionals, every person on our team plays a direct impact on people's lives.


WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company's growth. You embody Team 24's Care & Compete Principles and Competencies:


In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details!


THE ROLE:

The RCM Analyst supports the Disability Services revenue cycle by managing billing, collections, account reconciliations, and reimbursement analysis across Regional Center payors and private pay clients. This role partners closely with Operations, Finance, and Revenue Cycle leadership to ensure accurate revenue recognition, resolve denials and underpayments, and support reporting, automation, and process improvement initiatives. The DS RCM Analyst plays a key role in strengthening financial visibility, optimizing reimbursement performance, and supporting the continued growth of the Disability Services division.

Primary Responsibilities

• Manage accounts receivable activities, including billing, payment posting, collections, and account reconciliations for Regional Center and private pay accounts
• Review revenue recognition, analyze denials and underpayments, and partner with Operations and Finance to determine appropriate adjustments, write-offs, and corrective actions
• Develop and maintain reporting, dashboards, and analytics that track billing performance, reimbursement trends, revenue cycle metrics, and business performance
• Analyze reimbursement rate changes and collaborate with cross-functional teams to assess financial impact and support reimbursement optimization strategies
• Support process improvement, automation, and system enhancement initiatives that increase revenue cycle efficiency and reporting capabilities
• Partner with Operations, Finance, and Revenue Cycle teams to resolve complex billing issues and support key analytical projects
• Train and provide oversight to offshore support resources assisting with billing, collections, and payment posting activities

This is a hybrid position, coming into the El Segundo office 3x per week.

WHAT YOU BRING TO THE TABLE:

Qualifications

• Bachelor's degree in Business, Accounting, Finance, Economics, or a related field
• Experience in revenue cycle management, healthcare finance, billing, or related financial operations preferred
• Experience with healthcare billing, home and community-based services, or Regional Center funding preferred
• NetSuite or similar ERP system experience preferred
• Experience developing reports, dashboards, or business analytics solutions preferred
• Familiarity with Power BI, SQL, or other data analysis tools preferred
• Strong analytical skills with the ability to interpret financial and operational data

Skills

• Revenue cycle analysis and account reconciliation
• Financial reporting and data analysis
• Excel and business intelligence tools
• Problem solving and critical thinking
• Attention to detail and organization
• Cross-functional collaboration
• Communication and stakeholder partnership

WHAT WE BRING TO THE TABLE:

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.


Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire's written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.


Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

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• By Phone: View phone number on click.appcast.io

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$76,086-$102,710 USD