Banner Staffing Services Room Service Attendant

Job Title

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

Core Functions

• Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.
• Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.
• Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.
• Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.
• Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.
• Maintains food handling and sanitation standards to meet licensing agency requirements.
• This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.

Minimum Qualifications

Requires reading, writing and mathematical skills. Skills and knowledge of nutrition services as typically gained through one to two years of related experience.

Preferred Qualifications

High school diploma/GED or equivalent working knowledge. Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments. Additional related education and/or experience preferred.

Estimated Pay Range

$16.32 - $24.48 / hour

Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.

Anticipated Closing Window (actual close date may be sooner): 2027-01-09

EEO Statement: EEO/Disabled/Veterans

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