Accounting Assistant

Accounting Assistant, Student Accounts

The Accounting Assistant, Student Accounts performs routine work in the Business Services department, working with students and student accounts to research and provide customer service related to student charges. In addition, this position works with outside vendors involving student accounts and collections. General policies can be applied to most work situations; however, moderate decision-making is required under limited supervision.

Essential Functions/Duties

• Perform entry of Student contracts and billings into the administrative system. Monitor these billings regularly for accuracy.
• Follow standard billing procedures for student invoices.
• Ensure accuracy of bills and dunning letters, prior to mailing. Research any discrepancies before bills or dunning letters are mailed.
• Provide customer service research and follow-up on questions regarding student invoices and dunning letters.
• Provide follow-up calls to students regarding payments and due dates.
• Monitor the aging of the student accounts receivable to enhance the payment of invoices due to the college.
• Provide input for training of college personnel regarding invoicing procedures.
• Attend seminars/classes as needed for professional development. Including consortium user group meetings as needed.
• Maintain regular attendance/punctuality.
• Performs other duties as assigned.

Typical Qualifications

Required Skills

• General accounting knowledge required.
• Experience with Microsoft Excel and Word required.
• The ability to establish an effective rapport with students, internal and external stakeholders, administrators, student financial services, College staff, and third-party vendors.
• Excellent organizational skills, with special attention to detail. Mistakes can result in misstatement of receivable balances on the financial statements.
• Excellent oral and written communications skills.
• Ability to work well with others.
• General office skills.
• Ability to maintain confidential information.
• Requires tact in discussing problems and presenting data.
• Strong business aptitude.
• Maintain professional appearance.
• Knowledge and experience with reconciliations required.
• Ability to work with people in pressure situations.

Working Conditions/Additional Information

• This is an on-site position at our Winter Haven campus. (No remote or hybrid availability).
• During peak periods, additional hours may be required.
• Must be able to travel occasionally to external training facilities/seminars. May require an overnight stay.

Salary and Benefits Information

• This position is level C13.

We offer a comprehensive benefits package that includes medical, dental, and vision coverage; short-term disability; paid holidays and sick leave; vacation (excluding faculty positions); retirement benefits for eligible employees; and college fee waivers.

Required Education

• A high school diploma or equivalent is required.
• An Associate degree in accounting or another related field is preferred.

Required Experience

• Two years of experience in Accounts Receivable.

Supplemental Information

Submissions that do not include all parts of the following required information will not be considered:

• a resume.
• an electronic job application (all sections MUST be completed).

Important Information

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
• Polk State College participates in E-Verify. Candidates must provide documentation of eligibility to work in the United States. Polk State College does not provide visa sponsorship.
• To request Veteran's Preference, please be sure to upload all necessary documents (DD-214, etc.) to your application.
• Polk State College is a drug-free workplace.
• Polk State College is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. Reasonable accommodation is considered on a case-by-case basis.
• Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1, etc.) will not be considered.
• Reference checks, successful completion of a background check, and third-party Education Verification for all stated degrees will be required prior to employment.
• Polk State College does NOT provide relocation assistance for this position.

Equal Opportunity Statement

Polk State College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs, activities, or employment. For information about the College's equal access and equal opportunity policies and procedures, or to file a complaint, please contact:

Title IX Coordinator

3425 Winter Lake Road

Lakeland, FL 33803

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For additional information, visit polk.edu/compliance

We encourage applicants to provide feedback on their experience or request help at View email address on click.appcast.io.