Front Desk & Sales Associate -VIO Med Spa Brier Creek

Job Description

Job Description

Front Desk & Sales Associate (Part-Time) – VIO Med Spa Brier Creek

Pay: $18/hr + uncapped monthly commission (estimated $19–$20/hr total)
Perks: 50–75% off treatments, paid training, and a path to full-time
Hours: About 20 hrs/week (potential for more), including some evenings and weekends

About the Role
You're the first person our guests talk to, and the one who turns a "just curious" inquiry into a booked consultation and a loyal member. If you love connecting with people, are comfortable asking for the sale, and are motivated by goals (and getting paid when you hit them), we'd love to meet you.

What You'll Do

• Convert leads: Call and text new inquiries quickly, answer questions, ease hesitations, and book consultations and appointments.
• Grow memberships and sales: Recommend memberships, treatment packages, retail products and gift cards based on each guest's goals.
• Keep guests coming back: Rebook appointments, follow up with guests who haven't booked yet, and help keep members engaged.
• Run a smooth front desk: Greet guests, answer phones and messages, manage the schedule, check guests in and out, and keep records accurate.
• Hit your goals: Track lead conversion, membership sales, rebooking and retail against monthly targets.
• Support the spa: Help with events and promotions, keep the lobby clean and welcoming, and pitch in where needed.

How You'll Earn Commission

• Up to $25 per new membership you sell
• Up to $5 for every new guest who completes their first paid visit
• Paid monthly, no cap

You'll Thrive Here If You

• Are warm, confident and proactive with every guest
• Have 1+ year of experience in sales, hospitality, retail or front desk (aesthetics or membership sales is a big plus)
• Are comfortable asking for the sale and following up consistently
• Stay organized and juggle phones, guests and scheduling with ease
• Pick up new software quickly (Zenoti experience is a plus)
• Can work flexible hours, including some evenings, weekends and holidays

Perks

• 50–75% off treatments
• Discounts on medical-grade skincare products
• Paid training in our treatments and sales process
• Path to full-time
• Uncapped commission, paid monthly
• Flexible part-time schedule

About Us
VIO Med Spa Brier Creek is a physician-owned med spa in Raleigh offering nonsurgical aesthetic treatments. We focus on natural-looking results, ongoing education, and a guest experience people tell their friends about. Join a growing team where your personality and sales skills make a real impact.

Ready to Apply?
Submit your resume and tell us about a time you made a sale you were proud of. A few sentences is perfect.

Reports to: Spa Manager. Physical requirements: prolonged sitting and standing; occasionally lift up to 15 lbs. Work location: in person.