Credit Officer

One Group | One Energy We are Enerwave, member of HELLENIQ ENERGY and a leader in providing outstanding and innovative energy solutions. We operate with passion, being engaged in heart and mind to what we do, and we pride ourselves on offering our employees a place where they can excel, creating value. We are offering now a set of exciting positions in our headquarters in Athens, across multiple departments and areas of expertise. Credit Officer Role Overview: The Credit Officer in the Finance & Control Division will contribute to the credit management of the company. What will you do: Implement the dunning process of MV & Large Accounts through daily communication (e-mail & telephone) with clients having overdue and propose methods of debt repayment (settlements, cheques, etc.). Respond to clients’ requests (balance statements, invoices, complaints, disputes) for MV & Large Accounts. Monitor all active settlements & resettlements in accordance with the department’s settlement policy. Manage all cheques & ensuring their timely & successful receipt. Monitor all guarantees received; ensure that the amount of guarantee and/or the method of payment is appropriate. Record the department’s response time on guarantee requests from Sales department. Prepare e-files (balance statement, contract, overdue invoices, balances) for all terminated clients against whom legal actions have been taken. Communicate with the collaborating Collection Law Firms for all matters which may facilitate the collection process. Offer back office support for the collection on terminated clients. Monitor, control and communicate the monthly payable commission to the collaborating sales representatives & preparing the relative payment memo for the accounting department. Communicate the monthly billing files to the collaborating sales representatives. Maintain regular contact with all sales representatives & responding to their requests/ enquiries. Support the back office needs & providing all necessary documents (balance statements, invoices, contracts) for the credit insurance process. Handle customer payments through Credit cards and Direct Debit on Bank Accounts by checking debit & open balance of active customers. Participate in the preparation of the monthly credit management report. Participate in the credit insurance contract management. Monitors and reports the clients’ approved credit limits and provides any necessary information to the credit insurance company. Develop and monitor credit policies. What you will need in order to succeed: A BSc in Economics or relevant field A postgraduate degree will be considered an asset 2-4 years of relevant working experience in a multinational company Experience in credit management areas and collection processes Excellent verbal and written english Proficient knowledge of MS Office, CRM Software Excellent interpersonal and communication skills Result-oriented, hands-on approach, with determination and drive to achieve results to move major initiatives Strong organizational skills Our offer to you: Competitive salary Performance-based variable pay Ticket restaurant card Transportation reimbursement Private Health Insurance coverage Pension Scheme Home electricity and natural gas discount Continuous learning & upskilling opportunities and access to our premium online training platform Reimbursement for your athletic activities Unlimited fruits and snacks at the office Enerwave S.A. will keep your personal information for a period of 2 years from the submission date, after which we will delete your personal data. Enerwave S.A. has the right to transfer your personal information to third parties to whom it has assigned services, which require the collection and processing of such personal data for candidate evaluation in the process of personnel selection. For more information regarding the processing of your personal information and exercising your rights, please read Notice to Candidate Employees. #J-18808-Ljbffr Enerwave