Front Desk Associate

Workout Anytime Ellenwood is seeking a part-time membership sales coordinator who is passionate about fitness and changing lives. Responsibilities include: Greet members and guests Tour prospective members Sell memberships Provide security and control to the front door area Check members into the gym using the proper check-in procedures. Monitor check-ins to identify delinquent accounts Register guests into the gym using proper registration procedures. Develop & maintain prospect lead generation through walk-ins, incoming calls, outside cold calls, referrals and business-to-business (B2B) contacts Maintain a prospect lead follow-up system Ensure guests and appointments are directed to the proper fitness consultant in a prompt, professional manner. Answer phone in a professional and courteous manner and uses proper phone greeting techniques. Address caller's requests and/or takes appropriate messages. Follow up on telephone inquiries. Deal with member requests, inquiries and concerns. Maintain neat appearance Clean & maintain the front desk, gym floor and locker rooms according to Company standards. Responsible for gym walk-thru as designated in walk-thru logs Follow proper opening and closing procedures as assigned. Log all maintenance concerns that are reported. Perform other duties as directed by the Membership Director (Club Manager) and Regional or General Manager. Qualifications & Requirements: High school diploma required. Excellent customer service and communication skills. Computer skills are required Have an outgoing, fun personality Be able to multi-task Exhibit professional grooming standards Be available to work weekends. Have reliable transportation Live in the area Potential employees availability must be flexible to club's needs. Mornings 9:00am - 3:00pm; Evenings 3:00pm - 8:00pm (or 9:00pm) Saturdays 9:00pm - 4:00pm Sundays 12:00pm - 5:00pm #J-18808-Ljbffr