Surgery Services Liaison

Job Description

Job Description

Description:

Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP) , supporting Panorama Orthopedics & Spine Center , a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.

Why UMP? UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission—delivering high-quality spine care in a thriving clinical environment.

About Panorama Orthopedics & Spine Center Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients’ quality of life. As part of this team, you’ll work alongside top spine specialists in a supportive and forward-thinking practice. Help us bring exceptional orthopedic care to the communities of Denver—where your expertise can truly make a difference.

Benefits:

• Healthcare Options : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP) : Employer-paid support for life’s challenges
• Generous Paid Time Off :
  • Up to 4 weeks of PTO starting out. (Increases with tenure)
  • 7 paid holidays + 2 floating holidays

Accepting applications until July 2, 2026

Pay Information : $28- $35/hr, depending on years of experience.

Job Description: Surgery Services Liaison

Position Title: Surgery Services Liaison

Position Overview

The Surgery Services Liaison serves as the primary point of contact between our organization, surgeons, clinical teams, and partner surgery centers. This role ensures seamless scheduling, coordination, and utilization of surgical block time across multiple facilities while maintaining strong relationships with facility administrators, OR directors, and key stakeholders. The liaison is responsible for optimizing surgeon access, solving scheduling challenges, and ensuring an exceptional experience for both providers and patients.

Key Responsibilities

Surgery Scheduling & Block Time Management

• Oversee and manage all surgical block times across partner surgery centers.
• Coordinate surgeon OR schedules to ensure optimal utilization and minimize gaps or conflicts.
• Track block hour usage and recommend adjustments based on surgeon volume, growth trends, and facility capacity.
• Proactively secure additional OR time when needed and negotiate changes with surgery center staff.
• Partner with the VP of Growth and Marketing with onboarding new providers and securing surgery time.

Facility Relationship Management

• Serve as the main operational contact for each surgery center and assist with scheduling meetings with the teams.
• Build strong partnerships with OR directors, schedulers, and administrative teams.
• Address operational issues, delays, cancellations, and workflow challenges promptly.
• Conduct regular touch-points with facility leadership to support smooth day-to-day operations.

Provider & Clinical Team Support

• Act as a liaison between surgeons, APPs, clinical support teams, and surgery centers.
• Resolve provider concerns related to scheduling, room setup, equipment needs, and staffing updates.
• Facilitate communication on policy updates, credentialing requirements, and facility expectations.
• Partner with the Manager of Surgery Scheduling and Authorization on training and best practices for scheduling.

Operational Efficiency & Reporting

• Monitor and analyze OR utilization, cancellation and deferred cases.
• Prepare regular reports for leadership on volume, block utilization, and opportunity gaps.
• Partner with the VP of Growth and Marketing on scheduling the right cases at the right facility to ensure maximum reimbursement.

Patient Coordination Support (Non - Clinical)

• Ensure alignment between clinic schedulers and surgery center scheduling teams.
• Partner with the Manager of Surgery Scheduling and Authorization to help troubleshoot issues related to case scheduling, authorizations, or pre-op documentation readiness.
• Maintain clear workflows to ensure an efficient and patient-friendly surgical scheduling experience.

Qualifications

• 2–4+ years of experience in surgical scheduling, healthcare operations, or surgery center coordination (preferred).
• Strong understanding of OR workflows, block scheduling, and surgical case logistics.
• Excellent communication and relationship-building skills.
• Ability to manage multiple facilities, providers, and priorities with ease.
• Proactive problem solver with strong organizational skills.
• Proficiency in EMR/EHR systems and scheduling software (experience with multisite or ambulatory surgery centers is a plus).