Senior CX Support & Training Lead
August Health
August Health is seeking a Support Agent to elevate customer experience across in-app chat, email, and phone support. You will act as a senior SME, manage escalations, and onboard new agents while collaborating with CX initiatives. You will partner with Product and Engineering to troubleshoot issues, design SOPs, and develop customer-facing resources to empower self-service. A fast-paced startup vibe expects ownership and proactive problem-solving. #J-18808-Ljbffr August Health
Vacancy posted 2 days ago
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