General Liability Claim Representative Buffalo, NY

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Taking care of our customers our communities and each other. Thats the Travelers Promise. By honoring this commitment we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program employees are also eligible for performance-based cash incentive awards.

Salary Range
$67000.00 - $110600.00
Target Openings
1
What Is the Opportunity
Be the Hero in Someones Story

When life throws curveballs - storms accidents unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers our Claims Organization isnt just a department; its the beating heart of our promise to be there when our customers need us most.

As a Claim Rep you will be responsible for managing evaluating and processing claims in a timely and accurate manner.

In this detail-oriented and customer focused role you will work closely with insureds to ensure claims are resolved efficiently while maintaining a high level of professionalism empathy and service throughout the claims handling process.
What Will You Do
Provide quality claim handling of General Liability claims including customer contacts coverage investigation evaluation reserving negotiation and resolution in accordance with company policies compliance and state specific regulations.
Communicate with policyholders claimants providers and other stakeholders to gather information and provide updates.
Determine claim eligibility coverage liability and settlement amounts.
Ensure accurate and complete documentation of claim files and transactions.
Identify and escalate potential fraud or complex claims for further investigation.
Coordinate with internal teams such as investigators legal and customer service as needed.
In order to perform the essential functions of this job acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
Perform other duties as assigned.

Required Experience:

Unclear Seniority