Guest Service Agent
Hersha Hospitality Management
Guest Service Agent OpportunityGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillsHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels Hersha Hospitality Management
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- Highgate Hotels in Louisville is seeking a Front Office Agent to deliver attentive, courteous service during check-in, stay, and checkout while maximizing room revenue and occupancy. You will answer guest inquiries, manage reservations, handle cash, and stay informed about...Suggested
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
- ...hospitality company in Louisville, Kentucky is seeking a Front Desk & Guest Care specialist. This role is pivotal to enhancing guests'... ...requiring effective communication and a proactive approach to guest service. Full-time associates enjoy competitive wages and comprehensive...SuggestedFull time
Concord Hospitality Brand
Louisville, KY2 days ago - ...HW Management, Inc. is hiring a Front Desk Associate for a Louisville hotel to deliver high-quality service to guests and handle inquiries with a friendly, professional demeanor. You will welcome arrivals, provide information about amenities, and assist with travel arrangements...
HW Management, Inc.
Louisville, KY3 days ago $12 per hour
...Join Our Growing Family At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...Hourly payCasual workFlexible hoursAfternoon shift- Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic...Daily paidImmediate startFlexible hoursShift workWeekend workAfternoon shift
- Now Hiring: Guest Service Representative Location: Cambria Hotel Louisville Downtown - Whiskey Row Essential Responsibilities: Warmly greet guests and assist with registration and room assignments. Handle guest inquiries about hotel services, dining, entertainment, and...Work at officeImmediate startFlexible hoursShift workNight shift
- ...Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members...
- Guest Services RepresentativeThe Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests...
- Schulte Companies - - Responsibilities: Greet guests as they arrive with personal recognition; Review arrival lists and prepare welcome amenities; Escort VIPs to rooms and check them in; Answer phones promptly and route inquiries; Maintain front desk area clean and organized...
- Extended Stay - - Responsibilities: Assist guests and respond to requests with diligence; Check-in/check-out guests and process payments; Answer phones and route inquiries; Maintain front desk and common areas to company standards; Sell ESA value and convert inquiries...
- ...Guest Services Representative It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Property Address: 7121 Preston Highway Louisville, Kentucky 40219 The Guest Services...Full timeContract workWork at officeImmediate startShift work
$16 per hour
...Guest Service Representative Compensation: Starting at $16.00 per hour Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a...Hourly pay- Guest Services RepresentativeIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.Property Address: 7121 Preston Highway Louisville, Kentucky 40219The Guest Services Representative...Full timeContract workWork at officeImmediate start
- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart timeLocal areaAll shifts
- ...Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will... ...behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional...Temporary workLocal areaImmediate startShift workAfternoon shift
- ...Job Description Job Description At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party...Casual workFlexible hoursAfternoon shift
- ...your work truly matters What you'll do greet and assist all guests, residents and vendors with a professional, friendly demeanor... ...diploma required minimum three years of related customer service or administrative experience preferred proficiency with Microsoft...Full timeWork at officeFlexible hours
Masonic Homes Kentucky
Louisville, KY15 hours ago $16 per hour
...into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of... ...dishes, tables and trays from the guestrooms and corridors to the service elevator landing. Keeps corridors on guest room floors clean...Hourly payFull timeWork at officeLocal areaRelocation packageFlexible hoursShift workNight shiftOmni Hotels
Louisville, KY3 days ago$15 per hour
...employment status Paid vacation Summary Cleans rooms and public areas in hotel, stock housekeeper carts with supplies and fulfill guest requests Qualifications To perform this job successfully, an individual must be able to perform each essential duty...Daily paidFlexible hoursShift workTharaldson Hospitality Management
Louisville, KY1 day ago$20 per hour
...unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the... ...your perfect match. Overview: The Spa Front Desk Agent ensures a high standard of service and hospitality in the Spa Reception and Retail area....Hourly payFull timeLocal areaFlexible hoursShift workNight shiftOmni Hotels
Louisville, KY1 day ago$30k - $70k
A travel services company is seeking a Remote Travel Specialist to guide clients through their travel journey. Responsibilities include responding to inquiries, supporting booking modifications, and providing accurate travel information. The ideal candidate will have strong...Remote workPrestigetravelagencybymich
Louisville, KY15 hours ago- UofL Health is seeking a Customer Service Representative for Mary and Elizabeth - UMC to greet patients, answer queries and guide visitors through the campus. This PRN role emphasizes courteous, accurate information delivery and a patient-centered approach in a fast-paced...Relief
- ...Louisville. This position is responsible for creating personalized guest experiences by anticipating needs, providing knowledgeable... ...The Ideal Candidate*** Previous concierge, luxury hotel, guest services, front desk, or hospitality experience preferred.* Strong knowledge...Seasonal workLocal areaFlexible hoursAfternoon shift
- ...hot breakfast, bistro, or grab-and-go) that meets Residence Inn by Marriott standards and delights guests. Responsibilities Greet guests and provide prompt, friendly service. Prepare and serve breakfast items, specialty coffee, and menu offerings per Residence Inn by...Hourly payFull timeWeekend workEarly shift
JSK Hospitality
Louisville, KY3 days ago $15 - $17 per hour
...Enjoy your evenings: We close earlier that most retail and food service jobs. The bakery is open from 9am - 7p Monday – Friday, 10am... ...the employee’s immediate family. This position is for a Guest Service Representative Shift Lead who has the potential to train...Work experience placementImmediate startMonday to FridayFlexible hoursShift workAfternoon shift- ...responsible for housekeeping and laundry functions of a given managed community, including apartment and common area cleaning, laundry services, carpet care, and maintaining compliance with all regulatory standards and communicating with immediate supervisor on all...Full timeLocal areaImmediate start
$13 - $15 per hour
...Housekeeper to perform housekeeping and laundry duties. You will follow cleaning schedules, dust, vacuum, mop, and assist with resident services while maintaining a safe and dignified environment for residents and staff. The role requires a high school diploma or GED (or...Hourly pay
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